Dynamic Store Manager with over 36 years at Publix Super Markets, excelling in customer service and team leadership. Proven track record in enhancing store operations and training staff, fostering a positive environment that boosts customer satisfaction. Adept at problem-solving and multitasking, ensuring efficient store management and exceptional customer relations.
1989-1995 Second assistant manager
1995-1997 United States Army Reserves
1997-1999 assistant customer service manager
1999-2003 Customer service manager
2003-2012 assistant store manager
2012-current Store manager
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Customer service management
Training and mentoring
Store opening and closing
Friendly and positive
Team leadership
Outstanding communication skills
Team leadership and coaching
National Registry Food Safety Professional
American Red Cross adult and pediatric CPR/AED