Joseph Rodriguez
Marysville,WA
Summary
Dependable worker that has excellent customer service skills and notable experiences in fast-paced settings, handling complaints, and multitasking. Able to be trusted to resolve problems with a calm demeanor, make sure the operation is running smoothly and safely, and to accurately help customers with questions. Has strong teamwork and communication skills and able to learn fast and teach when needed.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate/Attendant
Brown Bear Car Wash
Everett, Washington
04.2024 - Current
- Greeted customers, providing friendly service and clear directions to enhance their experience.
- Processed wash payments and explained Brown Bear Car Wash package options.
- Resolved customer questions and handled service concerns with professionalism.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of work place environment including floors, windows, displays.
Cashier/Attendant
Flying Squirrel Trampoline Park
Everett, Washington
07.2022 - 12.2023
- Processed admissions and waivers for trampoline park guests.
- Greeted guests and answered questions about attractions and safety rules.
- Operated point-of-sale system for wristbands and merchandise
- Processed transactions, issuing receipts, refunds, credits, or change to ensure customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
- Processed customer transactions to ensure accurate financial exchanges.
- Monitored safety of up to 100 guests on trampolines, enforcing safety rules to prevent accidents and ensure a safe environment.
Education
High School Diploma -
Glacier Peak High School
Snohomish, WA06-2025
Skills
- Customer service
- Safety monitoring
- Problem solving
- Reliable and punctual
- Multi-tasking strength
- Point of sale
- Product knowledge
- Relationship building
- Calm demeanor
- Teamwork and collaboration
- Constructive Criticism
Certification
- Basic Life Support Certification, Issued by American Heart Association, Received in 2026
- CPAT Certification, Issued by National Testing Network, Received in 2026
Timeline
Sales Associate/Attendant
Brown Bear Car Wash
04.2024 - Current
Cashier/Attendant
Flying Squirrel Trampoline Park
07.2022 - 12.2023
High School Diploma -
Glacier Peak High School