Joseph Romero
Anaheim,CA
Summary
Dynamic Sales Floor Associate at Ross Dress for Less, recognized for enhancing store appeal and driving customer engagement. Leveraged effective communication and problem-solving skills to streamline inventory management and ensure a seamless shopping experience. Proven ability to maintain store organization while fostering a friendly atmosphere, contributing to increased customer satisfaction.
Offering strong customer service orientation and ability to quickly learn and adapt to retail environments. Delivers understanding of effective merchandising and sales techniques, combined with excellent interpersonal and problem-solving skills. Ready to use and develop communication and teamwork skills in [Desired Position] role.
Overview
1
1
Certification
Work History
Sales Floor Associate
Ross Dress for Less
10.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Communication with customers professionally and proactively to provide product information and advice.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Certificate - Cyber Security
Fullerton College
Fullerton, CA05-2027
High School Diploma -
Katella High School
Anaheim, CA05-2024
Skills
- Problem solving
- Project management
- Effective communication
- Customer service
- Team collaboration
- Store maintenance
- Merchandise display
- Store cleaning
- Sales floor recovery
- Friendly and helpful
- Adaptable and flexible
- Reliable and responsible
Accomplishments
- Honors Course since Middle School
- AP Honors Candidate in High School Graduation
- Seal of Biliteracy in Spanish
- Aced the AP exams in both Spanish and Government/Economics
- Participated in sports since Middle School
Certification
Seal of Bilteracy
High School Diploma
Google Project Management Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Floor Associate
Ross Dress for Less
10.2024 - 01.2025
Certificate - Cyber Security
Fullerton College
High School Diploma -
Katella High School
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