Joseph Roy
Bethel
Summary
Dynamic and detail-oriented professional with extensive experience in IT support and hardware maintenance at HBC Facility Management. Proven track record in structured cabling and network troubleshooting, ensuring optimal system performance. Adept at problem-solving and effective communication, consistently enhancing operational efficiency and achieving timely project completions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Data Center Technician
HBC Facility Management
01.2024 - Current
- Accepted tasks and documented status using ticketing system, time reports and email.
- Identified and reported problem devices and replaced defective parts.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
Pilot Crew Scheduler
Atlas Air Worldwide
06.2022 - 12.2023
- Managed and assigned schedules to pilots within our company.
- Ensured on time departures.
- Made sure crew was within FAA legal rest and hours.
Lead Low Voltage Technician
Bertke Electric
10.2018 - 06.2020
- Installed and serviced various projects involving:
Security: Cameras and Access Control
Structured Cabling
Electronics Technician
Kings Island
06.2013 - 09.2017
- Responsible for the parks various structured cabling and AV systems.
Education
Associate of Science - Electro Mechanical Technology
Cincinnati State Technical And Community College
Cincinnati, OH01-2023
Skills
- IT support
- Hardware maintenance
- Network troubleshooting
- Computer hardware troubleshooting
- Structured cabling
- Maintenance and repairs
Certification
BICSI- INSTC
OSHA 10 Hour Certification
OSHA 30 Hour Certification
Comptia A+
Timeline
Data Center Technician
HBC Facility Management
01.2024 - Current
Pilot Crew Scheduler
Atlas Air Worldwide
06.2022 - 12.2023
Lead Low Voltage Technician
Bertke Electric
10.2018 - 06.2020
Electronics Technician
Kings Island
06.2013 - 09.2017
Associate of Science - Electro Mechanical Technology
Cincinnati State Technical And Community College
Similar Profiles
Hans Reyes MartinezHans Reyes Martinez
Warehouse Worker at HBC ManagementWarehouse Worker at HBC Management
Yenifer RamosYenifer Ramos
Armed Security Officer at HBC ManagementArmed Security Officer at HBC Management
Ja’Kobe JenkinsJa’Kobe Jenkins
Correctional Guard at Management And Training Corporation, Correctional FacilityCorrectional Guard at Management And Training Corporation, Correctional Facility