Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Ruggiero

Old Bethpage,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Retail Brand Ambassador

Carhartt
09.2023 - Current
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Worked with team to achieve sales goals for products.
  • Collaborated with sales staff to identify target customers, promote products and increase sales.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.

Paint Department Associate

Lowes Home Improvment
09.2022 - 06.2023
  • Mixed paint colors to create custom blends, using the Lowe's paint mixing software.
  • Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
  • Alerted customers of department promotions and sales to increase overall departmental sales.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Operated heavy machinery including forklifts, order pickers and small single person lifts.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.

Retail Sales Associate

Ace Hardware
02.2021 - 09.2022
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Greeted customers and helped with product questions, selections, and purchases.

Retail Sales Associate

Trio Hardware
10.2019 - 06.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Completed repairs on Window screens for customers.
  • Learned skills such as key cutting and paint mixing.
  • Assisted with deliveries to customer's homes.

Education

Associate of Arts - Liberal Arts

Nassau Community College
Garden City, NY
08-2025

High School Diploma -

Plainview Old-Bethpage John F Kennedy High School
Plainview, NY
06-2022

Skills

  • Exceptional communication
  • Store maintenance
  • Brand representation
  • Customer engagement
  • Customer service

Timeline

Retail Brand Ambassador

Carhartt
09.2023 - Current

Paint Department Associate

Lowes Home Improvment
09.2022 - 06.2023

Retail Sales Associate

Ace Hardware
02.2021 - 09.2022

Retail Sales Associate

Trio Hardware
10.2019 - 06.2020

Associate of Arts - Liberal Arts

Nassau Community College

High School Diploma -

Plainview Old-Bethpage John F Kennedy High School

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