Joseph Salsedo
Cybersecurity Student | University At Albany
Sag Harbor,NY
Summary
Personable Technology Specialist with 4 years' success employing technological expertise to assist businesses. Adept in providing high-quality technical support by troubleshooting, resolving issues and communicating results to the user. Gifted listener and problem-solver with a penchant for determining best plan of action and most effective solutions.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Technology Specialist
OPH Construction
Sag Harbor, New York
01.2018 - Current
- Troubleshoot and maintain cloud-integrated systems including Google Drive, Dropbox, and Microsoft Azure for daily company operations
- Build and upgrade in-house computer systems, including entertainment and productivity setups, with regular software and hardware upkeep
Associate
Ace Hardware
Sag Harbor, New York
01.2018 - 01.2020
- Received and distributed customer orders with accuracy and attention to detail
- Assisted customers with purchases and product-related inquiries to ensure satisfaction
- Operated point-of-sale (POS) system for transactions, returns, and inventory lookups
- Provided technical support and assisted in troubleshooting mechanical equipment
- Assembled Weber grills and ensured safe, functional completion for customer delivery
Associate
The UPS Store
Sag Harbor, New York
01.2017 - 01.2018
- Configured, diagnosed, and repaired hardware when technical issues arose
- Operated and maintained iShip POS system with consistent accuracy
- Assisted with print production and digital formatting for customer materials
- Collected and managed account data for document storage and recycling services
Catering Specialist
Honest Catering
Sag Harbor, New York
01.2016 - 01.2017
- Organized, setup, and planned events
- Coordinated with others during critical event moments
- On-call hours and ready at any time when needed
Sales Associate
GameStop
Sag Harbor, New York
01.2013 - 01.2015
- Greeted and assisted customers, ensuring a welcoming and helpful experience
- Provided basic technical support to customers via telephone
- Managed and updated computerized inventory systems to maintain stock accuracy
- Operated Point-of-Sale (POS) system to complete sales, returns, and related transactions
Restaurant Staff
B. Smith's Restaurant
Sag Harbor, New York
06.2014 - 09.2014
- Assist with table and flatware preparation including folding napkins and organizing bins
Education
Bachelor of Science - Cybersecurity
University At Albany
Albany, NY 05.2024 - Current
Associate of Applied Science - Network And Security Administration
Monroe Community College
Rochester, United States 01.2021 - 05.2024
GED -
Pierson High School
Sag Harbor 09.2011 - 06.2015
Skills
- Computer Hardware: Built and maintained custom PCs; skilled in diagnostics, component upgrades, and performance tuning
- Operating Systems: Windows XP–11, macOS, Ubuntu, various Linux distros, and Android (Honeycomb–Jellybean)
- Cybersecurity Tools: Wireshark, Nmap, Metasploit, Nessus, Snort, Suricata, Kaspersky Endpoint Security
- Networking: Cisco CCNA coursework completed (network fundamentals, IP routing, OSPF, security basics, and automation concepts)
- Programming Languages: Basic proficiency in Python; familiar with HTML and CSS
- Cloud & Virtualization: Understanding of PaaS, SaaS, IaaS models; experience with VMware, VirtualBox, and Microsoft Azure
- Software & Productivity: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, WordPress, Adobe Photoshop, Windows Movie Maker
Timeline
Bachelor of Science - Cybersecurity
University At Albany
05.2024 - Current
Associate of Applied Science - Network And Security Administration
Monroe Community College
01.2021 - 05.2024
Technology Specialist
OPH Construction
01.2018 - Current
Associate
Ace Hardware
01.2018 - 01.2020
Associate
The UPS Store
01.2017 - 01.2018
Catering Specialist
Honest Catering
01.2016 - 01.2017
Restaurant Staff
B. Smith's Restaurant
06.2014 - 09.2014
Sales Associate
GameStop
01.2013 - 01.2015
GED -
Pierson High School
09.2011 - 06.2015
Similar Profiles
Louay YassinLouay Yassin
Bilingual Receptionist at OPH/Sexual Health Clinic and Harm Reduction.Bilingual Receptionist at OPH/Sexual Health Clinic and Harm Reduction.
Bernadette Marie BurnBernadette Marie Burn
Clinical Nurse at North Metropolitan Health Service (OPH)Clinical Nurse at North Metropolitan Health Service (OPH)
Vaihei HAAPAITAHAAVaihei HAAPAITAHAA
Responsable du service administratif at OPHResponsable du service administratif at OPH
Juan David MorenoJuan David Moreno
Player at Equidad Futbol ClubPlayer at Equidad Futbol Club
Harrison ReganHarrison Regan
PHOTOGRAPHY & SOCIAL MEDIA INTERN at Gotham Boxing GymPHOTOGRAPHY & SOCIAL MEDIA INTERN at Gotham Boxing Gym