Joseph Sanchez
Central Islip
Summary
Reliable and attentive employee with pet care experience that will work hard to ensure customer satisfaction as well as quality care, comfort, and enjoyment for animals tended to. Friendly with fellow employees, coworkers, and customers alike. Able to adhere to cleaning routines, maintain a clean work space, and work flexible hours. I will always work to the best of my ability to show animals the care they deserve.
Overview
6
6
years of professional experience
Work History
Target Guest Advocate
Target
Central Islip
07.2021 - Current
- Ensuring customers have a positive and helpful experience at Customer Service. This includes assisting with returns, price modifications, and order pickups.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Bringing orders to the cars of guests for online orders.
- Handling a cash register and maintaining a positive atmosphere with all guests.
Barista
Starbucks, Target
Central Islip
07.2021 - Current
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Utilized POS system to receive and process customer payments.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Maintaining positive guest-connection scores
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Cashier/Stock Clerk
Sears
Lake Grove
07.2019 - 04.2020
- Operated cash register/Maintained proper cash amounts
- Performed nightly register closing routine
- Uphold company customer service standards
- Promoted company rewards/loyalty programs & opportunities
- Maintained orderly & clean sales floor & displays for various departments
Education
High School Diploma -
Central Islip High School
Central Islip, NYSkills
- Assisting customers and ensuring needs are met in a calm and orderly manner, ultimately allowing the customer to feel understood and respected
- Cleaning a variety of spills, floors, and walls
- Maintaining safety standards
- Animal care As a pet parent to multiple animals, I understand the importance of giving the utmost care to the pets I am responsible for I have cared for both juvenile as well as senior dogs, and will not have difficulty cleaning waste or any materials/ equipment whenever needed
- Patience and carefulness administering oral medication to pets
- Cleaning wounds and remaining calm should any incidents regarding animal injury occur
- Register/POS experience
- Customer service
Timeline
Target Guest Advocate
Target
07.2021 - Current
Barista
Starbucks, Target
07.2021 - Current
Cashier/Stock Clerk
Sears
07.2019 - 04.2020
High School Diploma -
Central Islip High School