Joseph Santos
Lynn,MA
Summary
Results-driven professional with extensive experience at Spirit Airlines Inc. and Boston Wholesale Lobster Co. Proven ability to enhance operational efficiency and customer satisfaction through meticulous attention to detail and effective team collaboration. Skilled in inventory management and adept at fostering positive relationships, ensuring timely order fulfillment and compliance with safety standards.
Overview
5
5
years of professional experience
Work History
Floor Manager
Boston Wholesale Lobster Co.
Lynn, MA
08.2023 - Current
- Operated delivery vehicles to transport orders efficiently and safely.
- Loaded and unloaded products following safety protocols and inventory management standards.
- Maintained accurate records of deliveries and inventory levels for reporting purposes.
- Assisted in organizing warehouse layout to optimize space and enhance workflow efficiency.
- Collaborated with team members to ensure timely order fulfillment and customer satisfaction.
- Conducted routine vehicle inspections to ensure compliance with safety regulations and operational readiness.
- Implemented improvements in loading processes, reducing time spent on order preparation tasks.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Airport Manager
Spirit Airlines Inc.
04.2025 - 04.2026
- Oversaw daily airport operations to ensure compliance with safety regulations and company policies.
- Coordinated staff schedules to optimize resource allocation and enhance operational efficiency.
- Managed passenger flow and addressed operational issues to improve customer experience.
- Implemented training programs for new employees, fostering a culture of safety and efficiency.
- Developed strategic plans to enhance airport services and streamline processes across departments.
- Collaborated with airline partners and regulatory agencies to maintain operational standards and protocols.
- Streamlined baggage handling processes, reducing wait times for travelers significantly.
- Managed daily airport activities, ensuring smooth operations and maximum efficiency.
- Led a team of dedicated professionals committed to providing exceptional services at all times while maintaining a safe environment for everyone utilizing the airport''s facilities.
- Enhanced customer satisfaction through timely resolution of complaints and concerns.
- Monitored regulatory compliance, avoiding fines or penalties related to aviation laws and regulations.
- Coordinated emergency response efforts, minimizing risk to passengers and staff members.
- Maintained safety standards by conducting regular inspections and addressing potential hazards.
- Maintained flight and events logs, aircrew flying records, and flight operations records of incoming and outgoing flights.
Warehouse Worker
MilliporeSigma
05.2021 - 11.2021
- Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
- Conducted regular inventory checks to maintain accurate stock levels and prevent discrepancies.
- Assisted in loading and unloading shipments, ensuring timely processing of incoming and outgoing goods.
- Organized warehouse layout for optimal space utilization and improved workflow efficiency.
- Adhered to safety protocols, reducing the risk of workplace accidents and promoting a safe environment.
- Collaborated with team members to meet daily production targets and streamline operations.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Education
High School Diploma -
Lynn Classical High School
Lynn, MA06.2018
Skills
Attentive to details
Quick Learner
On time and responsible
Very good social skills
Timeline
Airport Manager
Spirit Airlines Inc.
04.2025 - 04.2026
Floor Manager
Boston Wholesale Lobster Co.
08.2023 - Current
Warehouse Worker
MilliporeSigma
05.2021 - 11.2021
High School Diploma -
Lynn Classical High School