Offering background in analytical thinking and teamwork, with strong desire to develop in professional setting. Brings ability to quickly grasp new concepts and adapt to dynamic environments, paired with foundational skills in research and report writing.
Overview
4
4
years of professional experience
Work History
Front of House Shift Leader
Chick-fil-A
150 W Town Way, Oak Creek
09.2020 - Current
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Resolved guests complaints while maintaining positive customer environment.
Performed cash handling activities and secured nightly bank deposits.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Intern, Internal Audit
Astec Industries, INC.
Chattanooga, TN
05.2024 - 08.2024
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Developed organizational skills through managing multiple tasks simultaneously.