Joseph Schneider
Sales Consultant
VANCOUVER,WA
Summary
Reliable and upbeat sales consultant. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Bath Fitter
09.2009 - 02.2023
- Managed customer accounts to secure customer satisfaction
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Trained and mentored new sales representatives.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Science - Sports Management
Saint Johns University
Queens, NYSkills
- Market planning
- Lead generation through referrals
- Sales Closing
- Persuasive Negotiator
- Relationship Building
- Computer Skills
- Closing Techniques
- Goal-Oriented
- Client Relationship Development
- Upselling Techniques
- Phone and Email Etiquette
- Account Management
Accomplishments
- Ranked #1 nationally as sales consultant in revenue sales with Bath Fitter for years 2013-2022
- U.S Olympic trials qualifier in Decathlon 1980 and 1984
- Junior national champion in Decathlon 1976
- Elected to Saint Johns University Athletic Hall of Fame 1989
Timeline
Sales Consultant
Bath Fitter
09.2009 - 02.2023
Bachelor of Science - Sports Management
Saint Johns University
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