Angela James
Oklahoma City,OK
Summary
Experienced Senior Sales Associate dedicated to maximizing revenue and customer acquisition through discipline, knowledge and persuasive communication skills. Ready to apply 15 years of experience to a challenging position with room for advancement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Sales Associate
Pharaohs Lounge
10.2023 - 02.2024
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
- Collaborated with marketing teams to create compelling promotional materials and campaigns that effectively communicated the value proposition of the company's products and services.
- Participated in store meetings and product training sessions to understand and sell items.
- Contributed to team objectives in fast-paced environment.
Assembler
Uhaul
08.2023 - 10.2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Entertainment Consultant
Platinum Nights
11.2018 - 10.2023
- Negotiated favorable contracts with talent and vendors, lowering overall event costs while maintaining quality.
- Managed budgets and timelines effectively, ensuring all projects were completed on time and within financial constraints.
- Mentored junior team members in best practices for successful event planning, fostering professional growth within the organization.
- Established and maintained database of key entertainment industry contacts, ensuring quick access to resources and talent when needed.
- Collaborated with clients to assess their needs and preferences, delivering customized entertainment solutions that exceeded expectations.
- Developed comprehensive proposals showcasing unique entertainment concepts to secure new business opportunities.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Education
High School Diploma -
Francis Tuttle Technology Center - Rockwell
Oklahoma City, OK10.2017
Skills
- Product Knowledge
- Management
- Strategic selling
- Solution selling
- Sales Presentations
- Positive Customer Experience
- Team Leadership
- Customer Service
- Teamwork and Collaboration
- Goal-Oriented
- Customer care
- Client Relationship Building
- Schedule Preparation
- Stress Management
- Customer Needs Assessment
- MS Office Applications
- Relationship Building
- Cash Handling Accuracy
- Account Management
- Client Relationship Management
- Negotiation
- Mentoring and training
- Opening and closing procedures
Certification
- Life Mastery Consultant Certification Training (2021): Brave Thinking Institute
- Construction Certification (2017): Francis Tuttle, Oklahoma City, OK
Timeline
Senior Sales Associate
Pharaohs Lounge
10.2023 - 02.2024
Assembler
Uhaul
08.2023 - 10.2023
Entertainment Consultant
Platinum Nights
11.2018 - 10.2023
High School Diploma -
Francis Tuttle Technology Center - Rockwell
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