Public safety professional with history of maintaining secure environments and supporting emergency procedures. Known for reliability and adapting to evolving needs with strong emphasis on teamwork and achieving goals. Skilled in conflict resolution and situational assessment.
Overview
15
15
years of professional experience
Work History
Public Safety Assistant
San Manuel Band of Mission Indians
06.2021 - Current
Safeguarded sensitive information by implementing strict confidentiality protocols for all staff members dealing with classified materials or ongoing investigations.
Worked Grave yard patrol operations, as a acting lead for a year.
Helped the Sergeants with the daily schedule.
Ensure PSAs complete rotation, lunches and other functions on time.
Perform succession of assignments to support the efficient operation of the shift and department.
Assist the Shift Sergeant w/monitoring: inventory, gate supplies, service tickets, sign-out sheets, and DPS vehicles.
Im a Proud member of the San Manuel Honor Guard.
Train new PSAs to provide effective security services and San Manuel Service Excellence Standards.
Appliance Repair Technician
Samsung Electronics
03.2017 - 02.2020
Educated customers on use, care and adjustments of appliances.
Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Received consistently positive feedback from customers for prompt response times and successful repairs.
Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
Diagnosed issues with appliances and made repairs.
Police Explorer
San Bernadino Police Department
04.2010 - 06.2016
Enhanced community relations by participating in various outreach programs and events.
Promoted positive relationships between police officers and youth through engagement in after-school programs and mentorship initiatives.
Contributed to a safer community by participating in neighborhood watch patrols and reporting suspicious activities.
Initiated fundraising efforts for Explorer program equipment and supplies, demonstrating commitment to the success of the organization.
Gathered preliminary investigation information as first responder with officers to crime scenes.
Learned about criminal justice system processes including arrest procedures, booking processes, court proceedings, and inmate management.
Education
High School Diploma -
Bloomington High School
10750 Laurel Street
06-2010
Skills
Fire safety awareness
Installation procedures
Criminal law expertise
Self-defense techniques
Incident documentation
Public safety
First aid certified
Crowd control
Traffic control
Security systems operation
Radio communication
Report writing
Patrol procedures
Investigative skills
Teamwork
Problem-solving
Maintaining inventory
Law enforcement background
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Have assess to the Surveillance cameras system at the Smv and Bear springs hotel.