Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Joseph Solorzano

Houston,TX

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Associate Banker

JPMorgan Chase
08.2021 - 03.2022
  • Opened, closed, and updated accounts for customers.
  • Developed and maintained strong customer relationships, providing exceptional service/advice and boosting customer satisfaction ratings by 15% while I was there.
  • Educated customers on features and benefits of banking products and services.
  • Investigated customer inquiries and resolved discrepancies in a helpful and timely manner.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.

Cashier

H-E-B Grocery
01.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Victoria Secret
08.2018 - 01.2020


  • Answered questions about store policies and addressed customer concerns.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Continually top two in credit card signups.

Education

BBA - Finance

University of Houston - Downtown
Houston, TX
12.2024

Skills

  • Exceptional Teamwork Ability
  • Strong leadership
  • Effective Communication
  • Consumer Banking
  • Microsoft excel, powerpoint, and word
  • Bilingual
  • Monitoring Expenditures
  • Self-Directed

Affiliations

Association of Latino Professionals For America

Languages

Spanish
Professional Working

Timeline

Associate Banker

JPMorgan Chase
08.2021 - 03.2022

Cashier

H-E-B Grocery
01.2020 - 07.2021

Cashier

Victoria Secret
08.2018 - 01.2020

BBA - Finance

University of Houston - Downtown

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Joseph Solorzano