Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 15 years of experience in fast-paced sales environments.
Overview
20
20
years of professional experience
Work History
National Account Manager
Fortune Brands Innovations
11.2025 - Current
Built strong relationships with key decision-makers at the executive level within national accounts organizations.
Provided clients with detailed performance reports highlighting successes, areas for improvement, and recommendations for future initiatives.
Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
Improved bottom-line profits by creating new product penetration and retail market opportunities.
Provided product demonstrations to share features, answer questions and overcome concerns.
Developed creative pricing structures that appealed to clients while maximizing profit margins for the company.
National Account Manager
Masonite International Corp
02.2016 - 11.2025
Focused on exterior door business at Lowe' Home Improvement
Developed sales strategy based on research of consumer buying trends and market conditions.
Efficiently resolved sales, service and account issues to maximize customer satisfaction.
Developed and strengthened relationships with national customer accounts.
Developed strategies to engage high-value clients and promote new programs.
Assessed customer needs and promoted company products and services.
Department Supervisor
Lowes Home Improvment
02.2008 - 02.2016
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Created employee schedules to align coverage with forecasted demands.
Sales Associate
Eastern Lumber
07.2006 - 02.2008
Engaged with customers to build rapport and loyalty.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.