Joseph Springett
Naples,FL
Summary
Experienced salesperson with strong problem solving skills and a passion for working with people and building long lasting relationships. Looking for a position to use my expertise, passion and customer service skills to to provide career growth
Overview
23
23
years of professional experience
Work History
Salesperson
Devoe Automotive
Naples, FL
09.2018 - Current
- Used CRM database to track referral and appointment data.
- Developed eye for detail and suggested accessories to complement purchase.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Advised customers on the latest product features and benefits.
- Identified customer needs by asking questions and advising on best solutions.
Assistant Golf Professional
Naples Lakes Country Club
Naples, FL
12.2007 - 05.2018
- Assist members in all aspects of golf operation
- Monitor pace of play on course with rounds of 225+ daily
- Organized and ran member golf tournaments using TPP tournament software
- Teach individual lessons.
Assistant Golf Professional
Blowing Rock Country Club
Blowing Rock, NC
05.2006 - 11.2017
- Assist an exclusive private country club and members in all aspects of the golf operation
- Ran and organized over 150 member golf tournaments per year using TPP tournament software, from concept to completion of event
- Marketed golf tournaments through local media, emails, flyers and tee time software - Foretees
- Managed tee sheets and events using Foretees software
- Manage the golf shop staff, coordinate and maintain work schedule for all golf shop staff and outside staff
- Monitor pace of play on course
- Merchandise rotation and selection
- Teach individual golf lessons, clinics and junior camps.
Product Development / Account Executive
Fedmac Inc.
High Point, NC
10.2004 - 02.2006
- Assist clients in the total production and delivery of end product
- Develop new products for clients and coordinate the sampling process
- Work with plant in India to get samples to clients in timely fashion
- Assure delivery of final product to clients
- Managed total production and delivery of multi-item apparel lines for clients.
Assistant Golf Professional
Wildwood Green Golf Club
Raleigh, NC
03.2001 - 09.2004
- Monitor pace of play on the course on a high traffic semi-private club
- Managed an outside staff of 15 employees
- Ran member golf tournaments and outside events using Golfnet tournament software
- Taught individual lessons and clinics
- Ran 'Junior after School' golf camp for 8 weeks with 20 kids in each session, 2 separate sessions
- Instructor at NC State Junior Golf Camp with over 200 kids in attendance.
Education
Bachelor of Science in Textile and Apparel Management -
North Carolina State University
Skills
- Focus
- Reynolds Reynolds CRM
- Vinsolutions CRM
- Microsoft Office
- Customer Engagement
- Account Management
- Needs Analysis
- Deal Negotiation
- Customer Care
- Sales Process
- Relationship Building
References
- Wayne Smith, Blowing Rock Country Club Head Professional
- Duke Bowen, Naples Lakes Country Club Head Professional
Timeline
Salesperson
Devoe Automotive
09.2018 - Current
Assistant Golf Professional
Naples Lakes Country Club
12.2007 - 05.2018
Assistant Golf Professional
Blowing Rock Country Club
05.2006 - 11.2017
Product Development / Account Executive
Fedmac Inc.
10.2004 - 02.2006
Assistant Golf Professional
Wildwood Green Golf Club
03.2001 - 09.2004
Bachelor of Science in Textile and Apparel Management -
North Carolina State University