Joseph Thomas
Kissimmee,FL
Summary
Experienced Pharmacy Technician and Shift Supervisor with a proven track record in medication dispensing, workflow optimization, and HIPAA compliance. Skilled in training and mentoring teams to enhance operational efficiency.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician/Shift Supervisor
CVS Pharmacy
Kissimmee, FL
09.2009 - Current
- Managed prescription processing and medication dispensing with high accuracy.
- Experienced with fast pace high volume workload in Pharmacy with 10,000 weekly incoming prescriptions
- Trained and mentored new pharmacy technicians on operational procedures and customer service standards.
- Ensured compliance with state and federal regulations regarding pharmaceutical practices.
- Collaborated with pharmacists to optimize inventory management and reduce medication shortages.
- Facilitated an environment of teamwork and synergy with an emphasis on efficiency.
- Managed reception and distribution of large inventory orders in and out of the pharmacy.
- Transcribed a vast volume of incoming prescriptions from various medical facilities.
- Managed medication inventory, ensuring accurate stock levels and timely replenishment.
- Assisted pharmacists in preparing prescriptions, verifying patient information for accuracy.
- Educated patients on proper medication usage and potential side effects to enhance adherence.
- Streamlined workflow processes, improving prescription processing times and service efficiency.
- Implemented quality control measures to ensure compliance with state and federal regulations.
- Collaborated with healthcare providers and insurance companies to address patient inquiries and resolve medication-related issues.
Education
No Degree - Pharmacy
South College
Knoxville, TN05.2031
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Pharmacy and customer records management
- Pharmacy software proficiency
- Pharmacy law compliance
- Drug interaction awareness
Timeline
Pharmacy Technician/Shift Supervisor
CVS Pharmacy
09.2009 - Current
No Degree - Pharmacy
South College