Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Tilley

Lancaster,PA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Parts Room Assistant Manager

Pequea Machine Inc.
10.2022 - 11.2023
  • Supervised and trained staff on product knowledge and customer service.
  • Ordered parts for customers, repair shops, and service departments for use with agricultural equipment.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Picked, packed and processed part orders to be shipped out to dealers and customers nationwide and to Canada as well.

Laser Machine Operator

Shrock Fabrication LLC
04.2021 - 09.2022
  • Uploaded proper program from machine control and established optimal laser cutting conditions.
  • Loaded, installed and set up tools required for laser operation.
  • Met time and quality expectations by completing accurate work in line with specifications.
  • Moved steel plates, laser cut items and scrap metal using safe lifting practices.
  • Set up and operated equipment in work area according to factory standards.
  • Complied with plant safety procedures to maintain safe production environment.
  • Understood and executed orders given by laser programmer and senior production staff.
  • Inspected completed work for conformance with specifications using visual and dimensional evaluations.
  • Moved finished work to correct staging area for disposition.
  • Properly loaded and unloaded materials in and out of machines.
  • Performed periodic maintenance and repairs on Fiber Laser machines.

Independent Contractor

Uber
01.2019 - 03.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during trips to uphold company reputation.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Cleaned vehicle regularly to maintain professional appearance.

Vendor Management Specialist

American Recovery Service
08.2016 - 12.2018
  • Maintained current documentation and submitted timely reports.
  • Assessed the location of vehicles that needed to be repossessed and assigned the accounts to recovery agents in the area.
  • Provided quotes to recovery agents for oversize units such as Recreation vehicles, boats and airplanes.

Education

Degree And Certificate - Collision Repair And Refinish Technology

Universal Technical Institute/Northern California
Sacramento, CA
10.2013

Skills

  • Material Handling
  • Project Management
  • Computer Literacy
  • Decision Making
  • Multitasking Abilities
  • Record Keeping
  • Time Management
  • Continuous Improvement
  • Stock Control
  • Customer Service
  • Forklift Operation
  • Inventory Management

Timeline

Parts Room Assistant Manager

Pequea Machine Inc.
10.2022 - 11.2023

Laser Machine Operator

Shrock Fabrication LLC
04.2021 - 09.2022

Independent Contractor

Uber
01.2019 - 03.2021

Vendor Management Specialist

American Recovery Service
08.2016 - 12.2018

Degree And Certificate - Collision Repair And Refinish Technology

Universal Technical Institute/Northern California

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Joseph Tilley