Joseph Valenzuela
West Covina,CA
Summary
Responsible service deli clerk offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Reliable Deli Worker bringing 5 years of high performance. Completes tasks quickly and with professionalism. Excellent understanding of sanitation and cleaning procedures, inventory rotation and customer relations. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality.
Overview
7
7
years of professional experience
Work History
Service Deli Clerk
Stater Brothers
03.2019 - 02.2024
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Greeted customers at counter to fulfill requests and answer questions.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
Sales Associate
Active Ride Shop
03.2018 - 12.2019
- Wrapped, boxed and weighed bakery department products.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Customer Service Representative
McDonald's
01.2017 - 03.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
West Covina High School
West Covina, CA06.2018
Skills
- Money Handling
- Packaging and Labeling
- Product Rotation
- Back of House Management
- Cleaning
Languages
American Sign Language
Professional Working
Timeline
Service Deli Clerk
Stater Brothers
03.2019 - 02.2024
Sales Associate
Active Ride Shop
03.2018 - 12.2019
Customer Service Representative
McDonald's
01.2017 - 03.2018
High School Diploma -
West Covina High School