Joseph Varone
Youngstown
Summary
Driven professional with extensive experience in client service and conflict resolution. Skilled in critical thinking and teamwork to effectively address client needs and enhance service delivery. Committed to fostering a collaborative work environment and overcoming challenges and adversity.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
B.y. Pools & Spas
Youngstown
04.2025 - 10.2025
- Lifted heavy objects by hand or by using power hoist off of trucks or in store.
- Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
- Tested the customer's pool and spa water to ensure appropriate conditions.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Brought items to customers' cars that they purchased.
Education
Bachelor of Science - Nursing
Youngstown State University
Youngstown, OH05-2029
High School Diploma -
Poland Seminary High School
Poland, OH05-2025
Skills
- Problem solving
- Team collaboration
- Conflict resolution
- Money handling
- Assertiveness
- Product and service solutions
- Critical thinking
- Prioritization
- Relationship building
- Negotiation strategies
Accomplishments
2 year varsity football award winner, 2023, 2024
Timeline
Customer Service Representative
B.y. Pools & Spas
04.2025 - 10.2025
Bachelor of Science - Nursing
Youngstown State University
High School Diploma -
Poland Seminary High School