Joseph Vega
St. Paul,MN
Summary
Dynamic Spanish Medical/Legal Interpreter with a proven track record at Itasca Interpretation Services, excelling in effective communication and project management. Skilled in maintaining confidentiality while enhancing client satisfaction through precise interpretation and cultural sensitivity. Adept at resolving conflicts and fostering relationships, ensuring clarity and understanding in diverse settings.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Spanish Medical/Legal Interpreter
Itasca Interpretation Services
St. Paul, MN
04.2025 - Current
- Provide accurate and culturally appropriate interpretation between Spanish and English in real-time for clients in medical, legal, educational, and community settings.
- Interpret simultaneously and consecutively to facilitate effective communication between limited-English-proficient (LEP) individuals and service providers.
- Maintain strict confidentiality and neutrality in accordance with industry standards and ethics (e.g., HIPPA, IMIA and NAJIT guidelines).
- Prepare for assignments by researching terminology, reviewing documentation, and maintaining familiarity with relevant subject matter.
- Translate written documents and forms as needed to ensure comprehension and informed consent.
- Collaborate with professionals to clarify linguistic or cultural misunderstandings.
Associate
Prestige Painting and Cleaning LLC
Saint Paul, Minnesota
01.2021 - 01.2025
- Served as the primary point of contact for clients, managing communications and fostering relationships with commercial and residential property owners.
- Estimated project costs based on building size and scope, negotiating pricing and service agreements to finalize contracts.
- Reviewed job requirements and site conditions with clients, identifying potential safety, liability, or service delivery issues.
- Drafted and managed service contracts, ensuring clarity and compliance while promoting mutual understanding.
- Resolved customer concerns promptly, maintaining client satisfaction while protecting business reputation.
Load Builder
Menards
Eau Claire, WI
06.2023 - 12.2023
- Assembled and verified up to 100+ customer orders weekly demonstrating precision and attention to detail under tight deadlines.
- Collaborated with team members to meet daily operational targets in a fast-paced, high-pressure environment.
- Proactively identified and corrected discrepancies, reducing error rates and enhancing customer satisfaction.
Student Success Assistant
University of Wisconsin-Eau Claire
Eau Claire, WI
01.2023 - 05.2023
- Assisted a diverse student population with academic resources, scheduling, and navigation, enhancing student success through strong interpersonal and customer service skills.
- Implemented effective problem-solving strategies to resolve conflicts, questions, and modeling professional communication.
- Maintained detailed and confidential student records with strict adherence to university standards, and SOP for claims file management.
Education
Bachelor of Business Administration (BBA) -
University of Wisconsin-Eau Claire
Eau Claire, WI05.2025
BBA -
Universidad Del País Vasco
Bilbao, Spain05.2024
Skills
- Time management
- Effective communication
- Project management
- Talent acquisition
- Employee retention
- Labor relations
- Customer relations
Certification
Human Resources Certificate, University of Wisconsin-Eau Claire, 2025
Languages
- Spanish, Professional Proficiency
- German, Intermediate Proficiency
Timeline
Spanish Medical/Legal Interpreter
Itasca Interpretation Services
04.2025 - Current
Load Builder
Menards
06.2023 - 12.2023
Student Success Assistant
University of Wisconsin-Eau Claire
01.2023 - 05.2023
Associate
Prestige Painting and Cleaning LLC
01.2021 - 01.2025
Bachelor of Business Administration (BBA) -
University of Wisconsin-Eau Claire
BBA -
Universidad Del País Vasco