Currently going with patients to their doctor appointments, physical therapy, upcoming surgery appointments. As well as helping with paper work like checking in translating other paper work.
Appointment Scheduler
1 Year 2 Months
UNIVERSITY RADIOLOGY GROUP | 08.2025 - Current
Managed a high volume of incoming calls from patients, physicians, and other healthcare professionals to schedule appointments and answer inquiries
Utilized electronic scheduling systems to input patient information, verify insurance coverage, and update appointment statuses
Maintained accurate records of scheduled appointments, cancellations, rescheduling requests, and patient demographics
Provided exceptional customer service by addressing patient concerns or issues related to their appointments in a professional manner
Coordinated with external facilities or departments for necessary pre-authorization or special requirements prior to scheduled procedures
Ensured compliance with HIPAA regulations when handling sensitive patient information during scheduling processes
Spanish Medical Interpreter
1 Year 5 Months
KIMA Logistics LLC | 05.2025 - Current
Currently going with patients to their doctor appointments, physical therapy, upcoming surgery appointments. As well as helping with paper work like checking in translating other paper work.
Spanish Interpreter/Translator
1 Year 5 Months
Limitless Services Translation & Transport | 05.2025 - Current
Currently going with patients to their doctor appointments, physical therapy, upcoming surgery appointments. As well as helping with paper work like checking in translating other paper work.
Assistant Manager
3 Years 4 Months
Guess Factory-Township of Jackson | 06.2023 - Current
My position requires me to open and close the store, as well as customer service all around. My main focus is customer service making sure customers are okay and if any help is needed. As well as other responsibilities I have are visual works for example window outfits room to room outfits.
Spanish Interpreter
2 Years 7 Months
SS Language Solutions | 09.2022 - 04.2025
I would go and help people during there medical check ups and translate for them. This was part time jobs I would freelance. I often got called when needed and still do.
Assistant Manager
5 Months
Windsor-Freehold | 01.2023 - 06.2023
Sales, in charge of opening and closing the store, being a leader, changing store front for example the windows and the mannequins.
Key Holder
1 Year 4 Months
Loft Outlet / Ann Taylor Factory-Township of Jackson | 01.2022 - 05.2023
Ability to open and close store.
Shipment
Sales Lead Manager
2 Years 5 Months
Aeropostale | 06.2019 - 11.2021
Education
High school diploma
Freehold Borough High School
Bachelor's degree - Spanish
High school diploma or GED
Bachelor's degree - Spanish
Rowan University | 10.2026
Skills
Sales
Customer support
Maintaining patient confidentiality
Medical office experience
Technical Proficiency
Patient care
Employee relations
Bilingual
Tutoring
Store Management Experience
Typing
Calendar management
Microsoft Access
Spanish
Patient interaction
Social media management
Patient service
Dental terminology
English
Zendesk
Translation
Management
Office experience
Retail Management
Assistant Manager Experience
Electronic health records (EHR) management
Appointment scheduling
Medical terminology
Microsoft Excel
Home & community care
HIPAA
Loss Prevention
Grammar Experience
Call center
Hospital experience
Google Docs
Microsoft Outlook
Front desk
EMR systems
Administrative experience
Microsoft Powerpoint
Dentrix
Medical billing
Help desk
Writing skills
Manufacturing
Classroom management
Computer operation
Retail Sales
Communication skills
Microsoft Office
Data entry
Sales Management
Interpretation
Customer service
Client services
Human resources
Office management
Dental office experience
Microsoft Word
Driving
Merchandising
Computer literacy
Recruiting
Spanish (10+ years)
Time management
Organizational skills
Phone etiquette
Athenahealth
Personal Information
Driving License: Driver's License
Certification
Translation in law, January 2023 to Present, Classes I took during college, Translation in medical fields, September 2022 to Present, Classes I took during university, Driver's License
Languages
Linguistics
Bilingual
Medical interpreting
Multilingual
Section name
Willing to relocate: Anywhere
Timeline
Appointment Scheduler
UNIVERSITY RADIOLOGY GROUP
08.2025 - CurrentRead More
Spanish Medical Interpreter
KIMA Logistics LLC
05.2025 - CurrentRead More
Spanish Interpreter/Translator
Limitless Services Translation & Transport
05.2025 - CurrentRead More
Assistant Manager
Guess Factory-Township of Jackson
06.2023 - CurrentRead More
Assistant Manager
Windsor-Freehold
01.2023 - 06.2023Read More
Spanish Interpreter
SS Language Solutions
09.2022 - 04.2025Read More
Key Holder
Loft Outlet / Ann Taylor Factory-Township of Jackson