Summary
Overview
Work History
Education
Skills
References
Timeline
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Joseph Velasquez

Denver,CO

Summary

Dynamic and results-driven Warehouse Overnight DME Tech at State Serve Medical, recognized for exceptional customer service and technical troubleshooting. Proven expertise in equipment maintenance and data analysis, consistently delivering innovative solutions that enhance operational efficiency and customer satisfaction. Committed to excellence and proactive problem-solving in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Wharehouse Overnight DME Tech

State Serve Medical
Englewood, CO
10.2022 - 03.2025
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Recognized by management for providing exceptional customer service.
  • Operated equipment and machinery according to safety guidelines.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Stadium Event Cleanup

Labor Depot
Denver, CO
04.2021 - 08.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed household errands and other essential duties.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Painter Remodaling

Sunshine Painting And Home Improvement
Denver, CO
04.2004 - 10.2011
  • Performed series of surface preparation techniques to maximize paint durability.
  • Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
  • Constructed scaffolding and supports to complete work above ground-level.
  • Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
  • Selected appropriate paint colors based on customer preferences.
  • Applied primers or sealers to prepare bare wood or metal for finish coats.
  • Used ladders and scaffolds to reach high walls and ceilings.
  • Removed old finishes by stripping, sanding or using water or abrasive blasting.
  • Completed diverse repairs on commercial and residential buildings and equipment.
  • Sprayed prepared surfaces with specified amounts of primers and finish coatings.
  • Prepared sheetrock, metal and wood surfaces for painting.
  • Cleaned and properly stored paint equipment and supplies at end of each workday.
  • Identified surface to be covered and characteristics of finish to properly select roller, power sprayer and right size brush.
  • Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks.
  • Wore protective clothing such as masks, respirators and gloves.
  • Spread undercoats and finish materials using rollers and spray equipment.
  • Mixed and matched paint, stain or varnish with oil or thinning and drying additives to obtain desired colors and consistencies.
  • Used power and hand tools safely and effectively.
  • Applied paints, sealers and solvents to plaster, sheetrock, concrete and wood.
  • Performed repairs to defects in walls by patching holes and scrapes prior at project start.
  • Maintained thorough inventory of paint equipment and supplies by checking product levels.

Education

Some College (No Degree) - Medical Asst

Cambridge Colllege
Aurora, CO

Some College (No Degree) - Graphic Design

Colorado Art Institute
Denver, CO

Skills

  • Equipment maintenance
  • System analysis
  • Technical troubleshooting
  • Data analysis
  • Customer service
  • Inventory management

References

References available upon request.

Timeline

Wharehouse Overnight DME Tech

State Serve Medical
10.2022 - 03.2025

Stadium Event Cleanup

Labor Depot
04.2021 - 08.2022

Painter Remodaling

Sunshine Painting And Home Improvement
04.2004 - 10.2011

Some College (No Degree) - Medical Asst

Cambridge Colllege

Some College (No Degree) - Graphic Design

Colorado Art Institute
Joseph Velasquez