Maintaining the general safety of our clients and employees and store environment
Assessing and assisting in emergency situations to ensure swift appropriate response
Preparing and completing reports related to theft incidents, merchandise recoveries, accident investigations, and audits
Supporting and participating in store operations programs to enhance overall security and loss prevention efforts
Performing monitoring and surveillance activities to identify indicators of internal or external fraud
Ensured seamless communication between various departments by serving as a key liaison for all matters related to physical security and access control issues.
Responsible for arming and disarming building alarm panels to secure the building at opening and closing, ensuring the safety of staff, assets, and property.
Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
Collaborated with law enforcement to report crime and suspicious activity.
Loss Prevention Detective
THE TJX COMPANIES
02.2021 - 01.2025
Initiate Internal and external theft investigations
Ability to determine appropriate and efficient shrink strategies
Train store management and associates on loss prevention topics
Support multiple location across my assigned market
Travel market to apprehend organized crime groups
Preparing detailed reports related to internal and external theft
Establishing appropriate partnerships with local law enforcement
Achieved significant reductions in external theft by analyzing trends and developing targeted action plans for high-risk areas.
Loss Prevention Detective
UNIQLO
11.2018 - 02.2021
Detected and apprehended shoplifters according to company policy and procedure
Engaged in undercover floor surveillance and CCTV surveillance
Conducted fitting room and store audits on a regular basis
Investigated cash register discrepancies, transactions, and possible monetary loses
Trained sales associates on loss prevention topics during daily meetings
Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.