Joseph Vizcaya
Omaha ,NE
Summary
Dynamic professional with extensive experience in concrete labor and management at Parrot Concrete. Proven expertise in concrete finishing and safety protocols, complemented by strong teamwork and problem-solving skills. Successfully led initiatives that improved operational efficiency and enhanced customer satisfaction, fostering a collaborative work environment.
Overview
17
17
years of professional experience
Work History
Concrete Laborer
Parrot Concrete
Omaha, NE
10.2020 - Current
- Operated concrete mixing equipment to ensure consistent material quality.
- Assisted in forming, pouring, and finishing concrete structures with precision.
- Maintained tools and equipment for optimal performance and safety compliance.
- Collaborated with team members to meet project deadlines efficiently.
- Followed safety protocols to minimize workplace hazards during operations.
- Monitored weather conditions to adjust work plans for concrete setting times.
- Conducted site clean-up and prepared areas for subsequent construction activities.
Assistant Manager
Hazabell Tacobell
Bellevue, NE
08.2020 - 03.2025
- Assisted in training new team members on operational procedures and customer service standards.
- Executed daily inventory management to ensure product availability and minimize waste.
- Developed scheduling plans to optimize staff coverage during peak hours and improve efficiency.
- Collaborated with management to implement new promotional strategies, enhancing customer engagement.
- Monitored employee performance and provided constructive feedback to foster professional development.
- Streamlined communication between front-line staff and upper management to address operational challenges promptly.
- Analyzed sales data to identify trends, informing adjustments in menu offerings and pricing strategies.
- Led initiatives for improving service speed, resulting in enhanced customer satisfaction scores.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bakery Manager
HyVee Foods
Omaha, NE
04.2009 - 2019
- Managed daily operations to ensure efficient bakery workflow and product quality.
- Trained staff on baking techniques, hygiene standards, and equipment usage.
- Implemented inventory controls to minimize waste and optimize stock levels.
- Developed new recipes and seasonal products to enhance customer offerings.
- Collaborated with suppliers to source high-quality ingredients at competitive prices.
- Monitored sales trends to adjust product lines and improve profitability.
- Led team meetings to communicate goals, provide feedback, and foster collaboration.
- Ensured compliance with health regulations through regular inspections and staff training.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
Education
High School Diploma -
Bellevue East
Bellevue, NESkills
- Demolition work
- Safety protocols
- Hand tool proficiency
- Site preparation
- Concrete finishing
- Slab pouring
- Power tool operation
- Leveling and grading
- Concrete mixing
- Edging and grooving
- Heavy equipment operation
- Foundation construction
- Forklift operation
- Personal protective equipment
- Finishing techniques
- Concrete cutting
- Supply management
- Concrete stamping
- Supply coordination
- Training and mentoring
- Attention to detail
- Time management
- Problem-solving
- Teamwork and collaboration
- Teamwork
- Quality control analysis
- Pitch and depth correction
- Team supervision
- Work Planning and Prioritization
- Work scheduling
- Customer service
- Money handling
- Team leadership
Decision-making
Timeline
Concrete Laborer
Parrot Concrete
10.2020 - Current
Assistant Manager
Hazabell Tacobell
08.2020 - 03.2025
Bakery Manager
HyVee Foods
04.2009 - 2019
High School Diploma -
Bellevue East