Joseph Watson
Washington,D.C.
Summary
Experienced and confident leader in janitorial work, skilled at motivating, training, and managing teams to consistently exceed expectations. Possesses extensive knowledge of chemical handling, safety protocols, and efficient cleaning procedures. Dedicated to maintaining a clean and safe environment while ensuring optimal productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Daytime Janitorial Supervisor
National Geographic Society
2022.09 - Current
- Streamlined inventory management processes, ensuring adequate stock levels for cleaning supplies and equipment.
- Assisted in the hiring process by interviewing candidates and making informed hiring decisions based on skills, experience, and fit within the team dynamic.
- Boosted client satisfaction rates with timely and thorough completion of cleaning tasks for various facilities.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
Account Manager
Red Coats
2020.02 - 2022.09
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Improved overall team productivity by implementing best practices in organization and time management.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
Daytime Janitorial Supervisor
C&W Services
2018.03 - 2020.02
- Streamlined inventory management processes, ensuring adequate stock levels for cleaning supplies and equipment.
- Conducted regular inspections of facilities to ensure that the highest standards of cleanliness were consistently met or exceeded.
- Assisted in the hiring process by interviewing candidates and making informed hiring decisions based on skills, experience, and fit within the team dynamic.
- Maintained a safe working environment by enforcing proper safety protocols and promptly addressing potential hazards.
- Conducted regular performance evaluations to identify areas of improvement and provided constructive feedback to staff members.
Lead Porter
C&W Services
2015.03 - 2018.11
- Completed sweeping, mopping, and window-cleaning.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Performed cleaning and maintenance duties as directed.
- Managed porter team effectively through clear communication, regular feedback sessions, and performance evaluations.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
Education
High School Diploma -
James Madison High School
Atlanta, GA06.2010
Skills
- Restroom maintenance
- Team Management
- Waste disposal
- Chemical Handling
- Cleaning Expertise
- Window Cleaning
- Supply Ordering
- Work Scheduling
- Supervisory Experience
- Project Planning
- Customer Service
- Problem-Solving
Certification
- Bloodborne Pathogens Certification – American Red Cross or National Safety Council.
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
Timeline
Daytime Janitorial Supervisor
National Geographic Society
2022.09 - Current
Account Manager
Red Coats
2020.02 - 2022.09
Daytime Janitorial Supervisor
C&W Services
2018.03 - 2020.02
Lead Porter
C&W Services
2015.03 - 2018.11
High School Diploma -
James Madison High School
- Bloodborne Pathogens Certification – American Red Cross or National Safety Council.
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
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