Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Whitelaw

Bedford Heights

Summary

Committed public servant displays sound judgment under pressure in life-threatening and emergency scenarios and situations. Watchful and diplomatic professional preserves public safety, fights crime and prevents loss of life. Recognized for heroic acts and police duty excellence. Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Team Lead

Tractor Supply Company
08.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Armed Security Officer

Signet Jewelers Inc.
08.2017 - 05.2023
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Completed full building and grounds patrols every 30 minutes to spot and investigate concerns.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Inspected packages, bags and deliveries entering facility through [Action] and [Action].

Armed Special Police Officer

Cleveland Corporate Protection Service
08.2021 - 07.2022
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
  • Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
  • Recorded facts to prepare reports documenting incidents and activities.

Auxiliary Police Officer

City Of Solon
08.2016 - 01.2023
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
  • Patrolled [Type] location to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.

EMPLOYEDSecurity Officer

G4S Secure Solutions, USA) Inc
12.2013 - 04.2016
  • Circulate among visitors, patrons, and employees to preserve order and protect property
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
  • Patrol commercial premises to prevent and detect signs of intrusion and ensure security of doors
  • Warn persons of rule infractions or violations.

EMPLOYED
10.2013 - 12.2013
  • Packing the house Looking for a New Job Help clean the family members house keep care of the kids
  • UNEMPLOYED

EMPLOYEDEMPLOYED, Security - Defenders Service
06.2013 - 10.2013
  • Circulate among visitors, patrons, and employees to preserve order and protect property
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
  • Patrol commercial premises to prevent and detect signs of intrusion and ensure security of doors
  • Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.

10.2010 - 06.2013
  • Keep care of my kids Clean the house Look for a job Take kids to school
  • UNEMPLOYED

EMPLOYEDLawn Care - BlueScope Steel
04.2010 - 10.2010
  • Cared for established lawns by mulching, weeding and removing thatch, and trimming and edging around flower beds, walks, and walls
  • Gathered and removed litter
  • Maintained and repaired tools, equipment, and structures such as buildings, fences, and benches, u`sing hand and power tools
  • Pruned and trimmed trees, shrubs, and hedges, using shears, pruners and chain saws
  • Raked and mulched leaves
  • Trimmed and picked flowers, and cleaned flower beds
  • Drove truck with capacity greater than 3 tons
  • Provided excellent customer service
  • EMPLOYED
  • Not Employed UNEMPLOYEDUNEMPLOYED

05.2009 - 04.2010
  • Keeping care of my kids clean the house looking for a new job

EMPLOYEDDriver/Dispatcher

Liberty Taxi
05.2008 - 05.2009
  • Rranged to pick up particular customers and/or groups on a regular schedule
  • Collected fares or vouchers from passengers; and made change and/or issued receipts, as necessary
  • Communicated with dispatchers by radio, telephone, or computer in order to exchange information and receive requests for passenger service
  • Completed accident reports when necessary
  • Followed regulations governing taxi operation and ensure that passengers followed safety regulations
  • Notified dispatchers and/or company mechanics of vehicle problems
  • Picked up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas
  • Provided passengers with assistance entering and exiting vehicles, and help them with luggage
  • Provide passengers with information about the local area and points of interest, and/or gave advice on hotels and restaurants
  • Turned the taximeter on when passengers enter the cab, and turn it off when they reach their destination.

Education

High School Diploma -

Evansville High School
Evansville, WI
06.2004

Skills

  • Report Writing
  • Asset Protection
  • Warrants and Summons
  • 9-1-1 Calls

Certification

  • OPOTA Training - Feb, 2023

Timeline

Team Lead

Tractor Supply Company
08.2023 - Current

Armed Special Police Officer

Cleveland Corporate Protection Service
08.2021 - 07.2022

Armed Security Officer

Signet Jewelers Inc.
08.2017 - 05.2023

Auxiliary Police Officer

City Of Solon
08.2016 - 01.2023

EMPLOYEDSecurity Officer

G4S Secure Solutions, USA) Inc
12.2013 - 04.2016

EMPLOYED
10.2013 - 12.2013

EMPLOYEDEMPLOYED, Security - Defenders Service
06.2013 - 10.2013

10.2010 - 06.2013

EMPLOYEDLawn Care - BlueScope Steel
04.2010 - 10.2010

05.2009 - 04.2010

EMPLOYEDDriver/Dispatcher

Liberty Taxi
05.2008 - 05.2009

High School Diploma -

Evansville High School
Joseph Whitelaw