Overview
Work History
Education
Skills
Timeline
Generic

Shelby Plummer

Sapulpa,OK

Overview

11
11
years of professional experience

Work History

Team Lead

Walmart
03.2024 - Current
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Coached team members in techniques necessary to complete job tasks.

Route Sales Representative

Frito-Lay
08.2023 - 03.2024
  • Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
  • Maximized sales through effective territory management and strategic route planning.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Expanded client base by consistently seeking out new opportunities for sales growth.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.

Associate

Walmart
08.2021 - 08.2023
  • Optimized departmental processes with implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Team Lead

Walmart
01.2022 - 12.2022
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Corrections Officer

Oklahoma Department Of Corrections
01.2014 - 01.2015
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Examined incoming and outgoing mail to detect contraband.
  • Booked new inmates into facility and processed inmates for release.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Education

High School Diploma -

Cameron High School
Cameron, OK
05.2012

Skills

  • Issue Resolution
  • Decision Making
  • Conflict resolution
  • Adaptability
  • Attention to detail
  • Report writing
  • Incident reporting
  • Law enforcement collaboration

Timeline

Team Lead

Walmart
03.2024 - Current

Route Sales Representative

Frito-Lay
08.2023 - 03.2024

Team Lead

Walmart
01.2022 - 12.2022

Associate

Walmart
08.2021 - 08.2023

Corrections Officer

Oklahoma Department Of Corrections
01.2014 - 01.2015

High School Diploma -

Cameron High School

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Shelby Plummer