Joseph Yepez-McDermott
Summary
Experienced and results-driven professional with a proven track record in project management, business development, and team leadership within the construction industry. As the Owner/Contractor of a successful patio cover business I have demonstrated expertise in driving business growth, managing complex projects from inception to completion, and delivering exceptional customer satisfaction. Skilled in building and leading high performing crews, I excel in cultivating positive client relationships and ensuring projects are completed on time, within budget, and to the highest quality standards. With a strong entrepreneurial mindset and a commitment to excellence, I am motivated to contribute to the success of a dynamic organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HVAC Installer
Cool Concepts
03.2024 - 10.2024
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
- Repaired and replaced motors, bearings and belts.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
Co-Owner/Contractor
Platinum Patios LLC
09.2019 - 02.2024
- Responsible for overseeing all aspects of business operations including sales, project management, customer relations, and team management
- Leading a crew to deliver high-quality patio installations while ensuring exceptional customer satisfaction and business growth.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
Finish Carpenter Foreman
Katerra
08.2018 - 02.2020
- Supervised a crew of carpenters, assigned tasks, and provided guidance to ensure projects were completed on time and within budget
- Maintained high levels of workforce morale and engagement, organizing team-building activities and providing regular feedback.
- Responsible for interpreting blueprints, ordering materials, and maintaining a safe work environment.
- Used power tools and hand tools to install fixtures, floorings, trim and hardware by cutting materials to specified measurements.
- Achieved customer satisfaction through precise alignment of doors, windows, staircases, and built-in furniture installations.
- Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
- Provided additional support and guidance to junior carpenters to prepare them to work fast and efficiently.
In-N-Out Associate
In-N-Out Burger
10.2015 - 03.2018
- Provided exceptional customer service, maintained cleanliness and organization within the restaurant, and ensured that food quality and safety standards were constantly met.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
High school diploma -
Centennial High School
Las Vegas, NV06.2018
Skills
- Customer Relations
- Sales Strategies
- Blueprint Reading
- Teamwork and Collaboration
- Construction
- Supervising experience
- Attention to detail
- Customer Service
- Project management
- Analysis skills
- Fantasy Football Champion
Certification
- C14- Steel Reinforcing and Erection, 09/2019, 09/2025
- Laser Template Certification
- OSHA 10
Timeline
HVAC Installer
Cool Concepts
03.2024 - 10.2024
Co-Owner/Contractor
Platinum Patios LLC
09.2019 - 02.2024
Finish Carpenter Foreman
Katerra
08.2018 - 02.2020
In-N-Out Associate
In-N-Out Burger
10.2015 - 03.2018
High school diploma -
Centennial High School