Joseph Zimmerman
Layton,UT
Summary
Skilled in customer service and professional telephone demeanor, adept at resolving inquiries and complaints efficiently. Hardworking employee enthusiastically pursues opportunities to learn new skills and contribute to group success.
Overview
8
8
years of professional experience
Work History
Delivery Driver /Retail Store Associate
Dominos Pizza Inc.
02.2019 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Filled in at other stores when necessary
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Managed customer inquiries and complaints in polite and professional manner.
Scare Actor / Parking Security
Nightmare On 13th
09.2016 - Current
- Researched character types and delivered appropriate voice, gesture and physical presentation.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Worked with various special effects, fog, strobes and loud sounds.
- Accustomed to attaching and using prosthetics and body props to enhance performance.
- Ensured the safety of the customers in the parking areas
- Directed people safely to the haunt and to the cars in the several places the haunt used as parking areas.
Sorting Associate
United State Postal Service
09.2021 - 11.2021
- Stacked items according to weights, sizes, types, and picking priorities.
Food Court/Concession Stand Worker
Megaplex Theaters
03.2018 - 12.2018
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Communicated stand offerings and answered guest questions regarding orders.
- Responded to customer complaints to help resolve issues.
Education
High School Diploma -
Utah Virtual Academy
Murray UT05.2017
Skills
- Quality Assurance
- Product Knowledge
- Customer Education
- Service Upselling
- Product Sales
- Professional telephone demeanor
- Customer Service
Timeline
Sorting Associate
United State Postal Service
09.2021 - 11.2021
Delivery Driver /Retail Store Associate
Dominos Pizza Inc.
02.2019 - Current
Food Court/Concession Stand Worker
Megaplex Theaters
03.2018 - 12.2018
Scare Actor / Parking Security
Nightmare On 13th
09.2016 - Current
High School Diploma -
Utah Virtual Academy
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