Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joseph Zuehlke

Lake Odessa,MI

Summary

Results-driven sales professional with a proven track record of achieving sales goals and delivering exceptional service. Known for strong communication and relationship-building skills, with a focus on driving business growth and customer satisfaction. Committed to continuous improvement and delivering value through strategic sales and effective teamwork.

Overview

10
10
years of professional experience

Work History

Territory Manager & Inside Sales

NAPA Auto Parts - Genuine Parts
Grand Rapids, Michigan
08.2024 - Current

Sales Strategy & Territory Management: Developed and executed sales strategies to drive growth and expand market share across the assigned territory. Analyzed regional market trends and customer needs to adjust sales approaches and ensure competitive positioning.

Sales Data Analysis & Performance Monitoring: Regularly analyzed sales data to track performance, identify areas for improvement, and adjust strategies to meet or exceed sales targets. Provided regular performance reports to management, offering insights into sales trends and team effectiveness.

Store Readiness & Inventory Management: Worked proactively to resolve any readiness issues, ensuring stores were fully prepared to drive sales and meet performance goals. Analyzed store performance, sales trends, and customer preferences to make informed inventory suggestions, ensuring that stores had the right products in stock at the right time.

Business Growth & Relationship Management: Identified new B2B opportunities and built strong client relationships, closing high-value deals to expand the customer base while ensuring ongoing satisfaction and loyalty through personalized service and proactive support.

Sales and Leasing Consultant

Champion CJDR
Lansing , Michigan
12.2020 - 08.2024

Product Knowledge & Presentation: Effectively communicated the unique features, benefits, and advantages of various makes and models to guide customers in making informed decisions.

Negotiation Strategy: Employed effective negotiation techniques to find mutually beneficial solutions, balancing customer needs with company objectives. Adapted approach to fit various customer personalities, ensuring a positive and productive negotiation experience

Software Proficiency: Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) for organizing sales data, creating reports, managing emails, and presenting information to customers and management. Utilized CRM systems to track customer interactions, manage sales pipelines, schedule follow-ups, and ensure timely communication.

Financing and Credit Solutions: Captured financing for both prime and subprime customers, working with various financial institutions to secure the best possible loan terms and interest rates. Assessed customer credit profiles to determine suitable financing options, ensuring affordability, and meeting customer needs.

Parts and Service Advisor

Grand Ledge Ford Lincoln
Grand Ledge , MI
11.2017 - 12.2020

Estimation and Client Communication: Provided accurate estimates of repair costs, labor times, and parts prices, ensuring transparent and effective communication with customers.

Upselling and Product Knowledge: Identified opportunities to upsell additional products and services, enhancing customer satisfaction and increasing sales

Customer Communication and Support: Promptly responded to customer inquiries via phone, email, or in person, ensuring excellent customer service and timely resolution of issues.

Parts Lookup and Coordination: Looked up parts for repair jobs, including body shop repairs, ensuring accurate and timely acquisition of necessary components.

Inventory Management: Organized and monitored inventory levels of parts, tools, and supplies, ensuring timely procurement and availability for various repair jobs, including body shop repairs.

Laborer

Grandville Services
Grandville, Michigan
01.2015 - 09.2016

Installed decking, siding, exterior doors, and windows: Skilled in constructing and installing various outdoor and structural elements, ensuring precision and adherence to building codes.

Installed new roofs and performed roof repairs: Managed roof installations and repairs from tear-off to installation.

Estimation and Material Ordering: Prepared comprehensive project estimates, maintained clear communication with clients, and efficiently procured necessary materials for timely job completion.

Estimation and Job Closure: Prepared detailed estimates for projects, effectively communicated with clients, and closed jobs successfully.

Education

High School Diploma -

Portland High School
Portland, MI
05-2017

Some College (No Degree) - Business Administration And Management

Davenport University
Grand Rapids, MI

Skills

  • B2B Business Development
  • Negotiation & Financing
  • Sales & Client Interaction
  • Sales Strategy & Performance
  • Customer Service & Communication
  • Inventory & Parts Management

Accomplishments

  • Sales professional of the year x2
  • Multiple salesman of the month
  • Highest GP of the year

Timeline

Territory Manager & Inside Sales

NAPA Auto Parts - Genuine Parts
08.2024 - Current

Sales and Leasing Consultant

Champion CJDR
12.2020 - 08.2024

Parts and Service Advisor

Grand Ledge Ford Lincoln
11.2017 - 12.2020

Laborer

Grandville Services
01.2015 - 09.2016

High School Diploma -

Portland High School

Some College (No Degree) - Business Administration And Management

Davenport University
Joseph Zuehlke