Joel Beam
Bowdon,GA
Summary
Versatile and experienced professional in executive and management roles consistently demonstrating leadership by example. Expertise in staff management and Six Sigma Green Belt certification. Proficient in market appraisal, CRM/DMS software utilization, and F&I operations management. Strengths include customer management, retention, service, and BDC management. Proven track record of success ensures confidence in ability to bring value to any organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager
General Motors
01.2019 - 08.2024
- Implemented CRM system to track customer interactions and improve sales forecasting accuracy
- Conducted regular training sessions on product knowledge, objection handling techniques, and closing strategies for the sales team
- Established strong relationships with key accounts, resulting in repeat business and referrals
- Collaborated with cross-functional teams (marketing, operations) to ensure seamless execution of client projects from start to finish
- Created comprehensive sales reports analyzing KPIs such as conversion rates, average deal size, and pipeline velocity for senior management review
Operations Manager
JBS Pilgrim's Pride
02.2014 - 12.2018
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
- Maintained high standards of quality control to ensure customer satisfaction
- Created and maintained budgets, monitoring expenses to meet financial targets
- Negotiated contracts with vendors to secure favorable pricing terms
Account Manager
Modern Woodmen of America
10.2011 - 10.2014
- Provided regular updates on account performance and market trends to senior management
- Served as the main point of contact for all client inquiries and issue resolution
- Conducted product demonstrations and presentations to educate clients on new features or offerings
Education
B.A. - BUSINESS MANAGEMENT
UNIVERSITY OF WEST GEORGIA
Carrollton, GA08.2007
Associate's degree - Liberal Arts & Sciences
Chattahoochee Valley Community College
Phenix City, AL05.2005
Skills
- Proficient in Microsoft Office
- Process Improvement Management
- CRM System Proficiency
- Effective Negotiation
- Salesforce
- B2B Sales
- Client Relationship Management
- Upselling
- B2B Business Development
- Project Management
- Market Trend Forecasting
- Process Improvement
- BDC Operations Management
- Pricing Strategy Development
- Cost Management
- Sales Leadership
- Audience Engagement Techniques
Certification
Six Sigma Green Belt, Present
Awards
- Dealer of the Year GMC, 10/21, 2021 National Dealer of the Year for GMC
- Mark of Excellence, 01/20, National Top Performer in Sales for Cadillac Buick GMC
Personal Information
- Authorized To Work: US
- Title: Sales Executive
Accomplishments
GMC Dealer of the year 2020
Mark of excellence recipient
Timeline
Sales Manager
General Motors
01.2019 - 08.2024
Operations Manager
JBS Pilgrim's Pride
02.2014 - 12.2018
Account Manager
Modern Woodmen of America
10.2011 - 10.2014
B.A. - BUSINESS MANAGEMENT
UNIVERSITY OF WEST GEORGIA
Associate's degree - Liberal Arts & Sciences
Chattahoochee Valley Community College
Six Sigma Green Belt, Present
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