Jessica Gordon
Lubbock,TX
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
16
16
years of professional experience
Work History
Sales Manager
MCM Elegante Hotel
10.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Owner/hairstylist
The wild hare salon & boutique
09.2022 - Current
- Built competitive edge with well-planned growth and strategic business development
- Kept business operations on sound financial footing with successful forecasting, budget management and resource allocation
- Handled administrative requirements involving records management, legal compliance and tax submissions
- Demonstrated excellent customer service skills by addressing client concerns promptly and professionally
Owner/florist
Among the thorns floral & gift
01.2020 - 09.2023
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Handled administrative requirements involving records management, legal compliance and tax submissions
- Provided exceptional customer service by answering questions about flower types, care instructions, and delivery options
- Answered telephone promptly and provided friendly, helpful service to callers
Realtor
01.2009 - 01.2022
- Sold over $2.3 in a year and earned top performer status across region
- Negotiated contracts, obtained favorable terms for clients and smoothened property transactions
- Prepared representation contracts, purchase agreements and closing statements
Education
Real estate -
Allied school of real estate
11.2008
Cosmetology -
Howard College
Big spring, Texas11.2002
High School diploma -
Snyder High School
Snyder, Texas05.2000
Skills
- Finance and Accounting Oversight
- Customer Service
- Experienced entrepreneur
- Highly Professional
- Small business operations
- Administrative Management
- Self Motivation
- Excellent Communication
- Proficient in Microsoft office
- Proficient in Quickbooks
Timeline
Sales Manager
MCM Elegante Hotel
10.2024 - Current
Owner/hairstylist
The wild hare salon & boutique
09.2022 - Current
Owner/florist
Among the thorns floral & gift
01.2020 - 09.2023
Realtor
01.2009 - 01.2022
Real estate -
Allied school of real estate
Cosmetology -
Howard College
High School diploma -
Snyder High School
Similar Profiles
Teresa RodriguezTeresa Rodriguez
Shuttle Driver at MCM Elegante HotelShuttle Driver at MCM Elegante Hotel
Charlotte RumseyCharlotte Rumsey
Concierge at MCM Elegante Hotel & Event CenterConcierge at MCM Elegante Hotel & Event Center
Heather StewartHeather Stewart
Housekeeping Manager at Hotel RuidosoHousekeeping Manager at Hotel Ruidoso