Joseph Bryson

Overall, my role was to ensure that users had access to reliable and efficient IT systems and to provide timely and effective support to minimize downtime and maximize productivity.

• As an Technician at Genesis Roters, I focused on keeping CCTV systems and computers running smoothly. This includes tasks like setting up cameras, making sure they're working correctly, and troubleshooting any issues that arise. I also handle regular maintenance, like cleaning equipment and updating software. For computers, I help with everything from fixing hardware problems to installing software and ensuring systems are secure. My goal is to keep technology working efficiently so that businesses can operate smoothly.