Joseph Daniel Carrasco
El Paso,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowe's
El Paso, TX
06.2023 - 12.2023
- Maintained high standards at Lowe's, knowing the products well, and delivering great customer service, all while helping build Lowe's rep as a top home improvement store.
- Implemented effective problem-solving skills to address customer inquiries and concerns, showcasing a commitment to resolving issues promptly and ensuring customer satisfaction.
- Operated a counterbalance forklift with precision and adherence to safety protocols, facilitating the efficient and safe transport of various customer supplies, including large or heavy items.
- Collaborated seamlessly with team members to maintain a cohesive and productive work environment. Engaged in cross-functional communication to address customer needs and ensure a seamless shopping experience.
Active Duty Soldier
Army
El Paso, TX
10.2020 - 05.2023
- Displayed leadership in accomplishing assignments and learning new skills.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Managed inventory control of supplies and equipment.
Sales Associate
Fast Mart
El Paso, TX
09.2019 - 10.2020
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
La Joya High School
La Joya, TX05-2020
Some College (No Degree) -
El Paso Community College
El Paso, TXSkills
- Upselling
- Customer Needs Assessment
- Goal-Oriented
- Problem-Solving Skills
- Positive and Professional
- Multi-Tasking Strength
Certification
- Personal Trainer Certification:
Certification Body: National Academy of Sports Medicine (NASM)
Date of Certification: February 2024
- CPR Certification:
Certification Body: American Safety Training Institute (ASTI)
Date of Certification: February 2024
Languages
Spanish
Limited
Timeline
Sales Associate
Lowe's
06.2023 - 12.2023
Active Duty Soldier
Army
10.2020 - 05.2023
Sales Associate
Fast Mart
09.2019 - 10.2020
High School Diploma -
La Joya High School
Some College (No Degree) -
El Paso Community College