Josephina England
Saint Marys,GA
Summary
Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
10
10
years of professional experience
Work History
INTERIM EXECUTIVE DIRECTOR
Camden House
11.2023 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
FAMILY ADVOCACY PROJECTS AND EVENTS COORDINATOR
US Army
01.2021 - 09.2023
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Interceded between employees during arguments and diffused tense situations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
FAMILY ADVOCACY PROGRAM MANAGER/PROGRAM & EVENTS COORDINATOR
US Army
01.2018 - 01.2021
- Interacted with customers and clients to identify business needs and requirements.
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
FAMILY ADVOCACY PROGRAMS MANAGER/PROJECTS & EVENTS COORDINATOR
US Army
01.2016 - 01.2018
CPS Investigator
Child Protective Services
02.2014 - 12.2015
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
Education
Bachelor Of Arts For Teaching - Education of Individuals With Autism
University of North Carolina At Chapel Hill
Chapel Hill, NCMaster Of Arts - Education
University of North Carolina
Chapel Hill, NCDOCTORATE OF SOCIAL WORK - Social Work
University of North Carolina
Chapel Hill, NCSkills
- LANGUAGES
- French Native
- Leadership
- Strategic Planning
- Financial Management
- Team Building
- Communication
- Decision Making
- Problem Solving
- Relationship Building
- Negotiation
- Project Management
- Organizational Leadership
- Program Management
- Volunteer Management
- Community Engagement
- Marketing
- Operations Management
- Staff Management
- Case Management
- Grant Writing
- Program Monitoring
- Public Speaking
- Government Relations
- Client Services
- Speechwriting
- Education
- Program Leadership
- Performance Feedback
- Outreach Programs
Additional Information
- Led successful fundraising campaigns, raising over $1 million for various programs and initiatives.
- 5+ years as Executive Director overseeing strategic planning, budgeting, and operations for nonprot organization.
- Developed and implemented community outreach programs, resulting in a 20% increase in engagement.
- Managed a team of 15+ employees, fostering a collaborative and high-performing work environment.
- Developed and coordinated family advocacy projects and events resulting in increased awareness and participation.
- Organized and facilitated workshops and trainings for families, promoting empowerment and self-advocacy.
- Collaborated with community organizations to create partnerships and expand resources for families in need.
- Utilized strong communication and organizational skills to effectively manage projects and ensure successful outcomes.
- Developed and implemented programs to support families, including workshops and support groups.
- Managed a team of staff and volunteers to coordinate events and activities for families.
- Created and maintained relationships with community partners to provide resources and referrals to families.
- Provided counseling and assistance to families in crisis situations.
- Managed a team of five staff members and successfully coordinated multiple family advocacy projects and events.
- Developed and implemented a comprehensive volunteer training program, resulting in a 50% increase in volunteers.
- Collaborated with community partners to secure funding and resources for the implementation of family advocacy programs.
- Led the planning and execution of a successful fundraising event, surpassing the target revenue goal by 25%.
Timeline
INTERIM EXECUTIVE DIRECTOR
Camden House
11.2023 - Current
FAMILY ADVOCACY PROJECTS AND EVENTS COORDINATOR
US Army
01.2021 - 09.2023
FAMILY ADVOCACY PROGRAM MANAGER/PROGRAM & EVENTS COORDINATOR
US Army
01.2018 - 01.2021
FAMILY ADVOCACY PROGRAMS MANAGER/PROJECTS & EVENTS COORDINATOR
US Army
01.2016 - 01.2018
CPS Investigator
Child Protective Services
02.2014 - 12.2015
Bachelor Of Arts For Teaching - Education of Individuals With Autism
University of North Carolina At Chapel Hill
Master Of Arts - Education
University of North Carolina
DOCTORATE OF SOCIAL WORK - Social Work
University of North Carolina
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