Josephina Mikaio
Sacramento,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a customer service position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Call Center Representative
Select Staffing Agency
09.2024 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Outbound calls.
- Educated customers about survey.
- Offered political surveys to customers.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Sales Associate/Cashier
Spirit Haloween
08.2024 - 09.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Operated cash register to record transactions accurately and efficiently.
Driver's Aide
It'z A Breeeze Transportation
06.2023 - 05.2024
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Perform non-emergency medical transportation for clients with developmental disabilities.
- Transported clients to and from day program.
- Performed door to door drop off and pick up
- Ensure all clients aboard are buckled in safely and comfortable.
- Ensure all client's belongings were off the van and with them.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Education
High School Diploma -
Natomas High School
Sacramento, CA05.2023
Skills
- Problem-solving skills
- Customer Support
- Data Entry
- Customer Service
- Call Center Customer Service
- Empathy and patience
- Multitasking
- Reliability
Timeline
Call Center Representative
Select Staffing Agency
09.2024 - Current
Sales Associate/Cashier
Spirit Haloween
08.2024 - 09.2024
Driver's Aide
It'z A Breeeze Transportation
06.2023 - 05.2024
High School Diploma -
Natomas High School