Josephine Acosta
TRANSUNIT
Philadelphia,PA
1
Language
9
years of professional experience
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Work History
Home Health Aide
- Monitored and documented patient health status, reporting changes to healthcare professionals as needed.
- Monitored and documented patient health status, reporting changes to healthcare professionals.
- Assisted clients with daily living activities, promoting independence and comfort in their homes.
- Supported physical and emotional well-being of clients through companionship and active listening.
- Improved patient well-being by providing compassionate and attentive personal care.
MAVO DRIVER
6 Years 10 Months- Managed timely and safe transportation of patients across designated routes.
- Ensured compliance with all safety regulations and traffic laws during operations.
- Conducted routine vehicle inspections to maintain optimal performance and safety standards.
- Trained new drivers on company policies, safety procedures, and route navigation.
- Maintained professional and friendly demeanor during patient interactions
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly with patients
Cashier
3 Years- Processed customer transactions efficiently using POS system.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with product inquiries and recommendations.
- Managed inventory levels, ensuring stock availability for sales.
- Trained new staff on cashier procedures and customer service standards.
- Collaborated with team members to improve store operations and service quality.
- Greeted customers entering store and responded promptly to customer food orders.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma
Skills
Fluent bilingualism
Problem-solving
Customer service
Product knowledge
Upselling strategies
Payment collection
Sales promotion
Time management
Languages
Spanish
Native or Bilingual
Timeline
Home Health Aide
Right At Home Health Care
08.2026 - CurrentRead More
MAVO DRIVER
TRANSUNIT
10.2019 - CurrentRead More
Cashier
Cleavers
03.2017 - 03.2020Read More
Northeast High School
High School Diploma
Read More