JOSEPHINE BORCHARDT
Los Angeles,CA
Summary
Client-focused Business Manager with diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
4
4
years of professional experience
Work History
Gucci Beauty Business Manager
Bloomingdale’s
12.2022 - Current
- Project implementation and management
- Brand sales of $500k FY 2023
- Personal sales of $230k FY 2023
- Built and maintained positive relationships with clients and management through events and outreach
- Initiated and established impressive client base
- Facilitate meetings, events, and projects
- Interviewing, hiring, onboarding, and training
- Implemented ongoing educational platforms and exercises
- Partnership with other brands to bridge goals and build long-term sustainable relationships with the brands.
Key Artist and Sales Specialist
Tom Ford
03.2022 - 08.2022
- Build and maintain clientele
- Execute appointments for the beauty needs of the client
- Train staff and be the primary contact for designated stores
- Coordinate, plan, and promote special events.
La Mer Business Manager
Nordstrom
12.2019 - 07.2020
- Build and maintain clientele
- Train staff
- Track daily and long-term business
- Perform non-invasive skin services
- Plan and promote special events
- Build strategy with Account Director & Management of Department.
Education
M.A. Emergency Management and Homeland Security, 2024 - Biosecurity and Threat Management
Arizona State University
M.A. Global Security, 2019 -
Arizona State University
B.A. Political Science, 2017 -
Arizona State University
Skills
- Multicultural Diverse Background
- Excellent Communication Skills
- Organization and Planning
- Proficient in Microsoft Office
- Strong Work Ethic
- Goal Setting
- Inventory Management
- Relationship Building
- Proficient in Mac Pages
- Public Speaking Experience
- Analytical and Critical Thinking
- Detail-Oriented
- Customer Service
- Project Management
- Employee Management
- Customer Relationship Management
Awards
- The University of Arizona Air Force ROTC, Arizona Attitude Award, Fall 2013, Enforced positive attitude of an Air Force member and exhibited self-improvement amongst self and other cadets
- United States Army Defense Contractor Conflict Kinetics & IPC, Certificate of Recognition, Summer 2012, Successfully completed the CK government training program internship, onsite with the United States Army at Fort Bragg, NC. Contributed to an actual military training operation and provided insightful comments and analysis of the training operation. IPC recognized the outstanding performance.
- Vietnam Veterans of America, Certificate of Achievement, Spring 2012, In recognition of service, accomplishments and dedication to the ROTC program.
- Veterans Heritage Project, Certificate of Appreciation, Spring 2012, For 1-year outstanding performance and lasting contribution to Since You Asked, Arizona Veterans Share Their Memories
Community Service
- ONE Organization, Congressional District Leader CA-33, 2018, Current, ONE Power Summit 2018, 2019, 2021, 2022 – Train, Educate, and Meet with Congressional Leaders regarding the Foreign Aid Budget to Eradicate Preventable Diseases and Eliminate World Poverty. Emphasis on COVID-19 Funding.
- Additional Community Service, Los Angeles Food Bank 2018, Hunger and Homelessness Coalition 2017, UofA/ ASU Disability Resource Center Note Taker 2013 – 2017, Teaching Teams Preceptor 2014 – 2015, Davis – Monthan Air Force Base Spring Air Show 2014, Organization of Residence Hall Events UofA 2013 - 2014, Ben’s Bells Organization 2013 - 2014
Languages
Spanish
Native or Bilingual
Timeline
Gucci Beauty Business Manager
Bloomingdale’s
12.2022 - Current
Key Artist and Sales Specialist
Tom Ford
03.2022 - 08.2022
La Mer Business Manager
Nordstrom
12.2019 - 07.2020
M.A. Emergency Management and Homeland Security, 2024 - Biosecurity and Threat Management
Arizona State University
M.A. Global Security, 2019 -
Arizona State University
B.A. Political Science, 2017 -
Arizona State University
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