Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Josephine Brucculeri

Summary

Aspiring Physician Assistant with a Bachelor of Science in Biology, seeking a Patient Care Technician position to gain valuable hands-on experience in patient care. Committed to delivering compassionate support and fostering effective communication within a collaborative healthcare environment. Strong teamwork skills and a passion for enhancing patient well-being drive dedication to excel in this role. Ready to contribute positively to patient outcomes while gaining insights into the healthcare field.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Harley's American Grille
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Busser; Food Runner; Server

Opus Steakhouse
07.2023 - 04.2025
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Promoted from Food Runner to Server in recognition of excellent customer service, strong work ethic, and ability to thrive in a fast-paced, team-oriented environment.

Server and Bartender

Ragazzi Italian Kitchen and Bar
05.2022 - 08.2022
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Hostess

Nantucket's
06.2020 - 08.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed customers with accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Hostess

Insignia Steakhouse
05.2019 - 01.2021
  • Answered customer questions about hours, seating and menu information.
  • Watched dining area staff to evaluate server loads and accurate wait times.

Daycare Provider

Gold's Gym
08.2018 - 04.2019
  • Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained play environment by emphasizing cleanliness and organization.

Education

Bachelor of Science - Biology

SUNY Oneonta
Oneonta, NY
05.2023

Skills

  • Team collaboration
  • Clear verbal communication
  • Customer engagement
  • Effective time management
  • Analytical problem-solving
  • Responsive to new challenges
  • Proficient in organization techniques
  • Strong work ethic

Certification

Basic Life Support (BLS/CPR), American Heart Association - April 2025

Certified Nurse Aide - March 2025-June 2025

Timeline

Server

Harley's American Grille
05.2025 - Current

Busser; Food Runner; Server

Opus Steakhouse
07.2023 - 04.2025

Server and Bartender

Ragazzi Italian Kitchen and Bar
05.2022 - 08.2022

Hostess

Nantucket's
06.2020 - 08.2021

Hostess

Insignia Steakhouse
05.2019 - 01.2021

Daycare Provider

Gold's Gym
08.2018 - 04.2019

Bachelor of Science - Biology

SUNY Oneonta

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Josephine Brucculeri