Josephine Bullard
Customer Service
Eldorado Springs,MO
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Security-conscious and customer-focused with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
Hammons Products Company
Stockton, MO
03.2019 - 11.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new team members on sales software system operation.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Processed customer refunds and exchanges according to established guidelines.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Welcomed customers and helped determine their needs.
- Collected and authorized payments of guests.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Homeschooled
Home 05.2001 -
Skills
Drawer management
Customer assistance
Basic math skills
Order taking
Purchase assistance
Product knowledge
Customer Relations
Refund handling
Product and service sales
Point of sale operation
Stocking and replenishing
Time management skills
Payment collection
Written and verbal communication
Timeline
Barista/Cashier
Hammons Products Company
03.2019 - 11.2021
High School Diploma -
Homeschooled
05.2001 -