Christopher De La Cruz

• Addressed customer needs and made product recommendations to increase sales.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.

Carried out items

• Maintained organized and orderly front end and removed carts, baskets, and debris.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Supported front end procedures to keep items well-stocked to prevent shrinkage.
• Assisted with purchasing decisions and located merchandise for customers.
• Greeted customers and responded to requests for information.
• 30+ hours per week

• Family home restaurant that opened every Thursday to sell Mexican Food
• Took and translated orders
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted customers, packed food to go
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Answered customers' questions, recommended items, and recorded order information.