Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Ex military spouse
Timeline
Generic

Josephine Garcia

Houston,TX

Summary

Adept at enhancing customer experiences and streamlining operations, my tenure at Krogers Grocery Store honed my skills in inventory management and customer service. Leveraging expertise in POS system operation and behavior management techniques, I've consistently improved service delivery and operational efficiency, contributing to a positive impact on workplace productivity and customer satisfaction. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Associate

Krogers Grocery Store
Houston, TX
09.2024 - Current
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Maintained cleanliness and organization of store shelves and displays.
  • Maintained records related to sales for store management.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted with loading and unloading deliveries from vendors.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Managed inventory levels, ensuring optimal stock availability.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Childcare Worker

Nanny Services
Houston, TX
08.2016 - Current
  • A love for children and an ardent desire to make a difference every day.
  • Ability to build relationships with families and coworkers and create a dynamic environment where play and learning happens.
  • Outstanding customer service skills, strong organizational skills, and the ability to multi-task and manage multiple situations effectively
  • 6 years for Childcare as an in-home advocate and for clients.
  • CPR and First Aid knowledge for work to provide first aid when necessary for children if needed.
  • Basic proficiency in Computer skills, lift a minimum of 40 pounds, and work indoors or outdoors. Physicallyand visually contact with children, see, and hear well enough to keep children safe, and engage in physical activity with children.
  • Ability to speak, read, and write English and Spanish for Bilingual Family Supporter for the children that have been in my care.
  • Managing and providing client-centered, culturally competent services to adhere to every family that was serviced.
  • Initiate and maintain regular and long-term contact/support with families that I have provide services.
  • Conduct regularly scheduled well checks in home for children to develop safety skills that strengthen their knowledge of dangers and safety. Assist families in strengthening parent-child relationships, improving family support systems, and establishing goals for the children from ages infant to teenage children up my care.
  • Increase family's ability to problem solve and assume the role of advocate for themselves and their children and develop the children to build independence for self and understand rules are to be followed with respect to the families. Assist and participate in the coordination of youth activities for children under my care for education and study ethics at home.
  • Willingness to be on call to provide staff assistance.
  • Able to react to change productively and handle other essential tasks as assigned when needed to provide support for families.
  • (In-home/ On-site as needed)

Room Attendant

Glo Sun Spa
Houston, Texas
01.2024 - 03.2024
  • Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Adhered strictly to health regulations regarding sanitation practices in accordance with OSHA guidelines.
  • Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
  • Ensured that all appliances were in proper working order by testing them regularly.
  • Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
  • Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
  • Delivered items requested by guests such as extra pillows or blankets in a timely manner.
  • Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.

Mobile Sales Associate

Boost Moblie
Houston, TX
04.2023 - 08.2023
  • Completed customer transactions using a POS system.
  • Assisted customers in selecting appropriate products based on their needs.
  • Provided technical support for customer inquiries regarding mobile device functions.
  • Ensured that all displays were properly stocked with merchandise at all times.
  • Advised customers on the latest trends in technology and recommended upgrades when applicable.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Developed relationships with customers by providing excellent customer service.

Overnight Stocker and Receiver

Wal-Mart Supercenter
Hinesville, GA
03.2022 - 12.2022
  • Organized warehouse space to maximize efficiency of product storage.
  • Stocked shelves and rotated product according to code dates.
  • Ensured that all products were stored properly in the correct area of the warehouse and labeled correctly.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Auto Body Estimator

Garloz Auto Body Shop
Houston, TX
03.2021 - 11.2021
  • Compiled comprehensive reports detailing required repairs and estimated costs.
  • Identified areas where additional repair work was needed, based on visual inspection or customer input.
  • Provided customers with a full explanation of the cost breakdown for their estimates.
  • Acted as a liaison between customers, insurance adjusters, and other parties involved in the estimating process.
  • Developed relationships with vendors in order to receive discounts on parts used in auto body repairs.
  • Inspected automotive repairs to match paint and maintain body appearance.
  • Received new inventory orders and verified completeness and accuracy.

Senior Caregiver

Assistance Home Care
Houston, TX
02.2018 - 11.2020
  • Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
  • Participated in leisure activities with clients including playing cards, reading books, going for walks.
  • Provided emotional support for elderly clients dealing with loneliness or depression.
  • Transported clients to medical appointments or other errands as needed.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Helped clients get in and out of beds and wheelchairs.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Pastry Cook

Home Business
Houston, TX
02.2020 - 10.2020
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Operated ovens, mixers, grinders and other kitchen equipment as needed.
  • Baked a variety of desserts such as cookies, tarts, muffins and scones from scratch.
  • Organized baking supplies including flour, sugar, spices and flavorings into designated storage areas.
  • Followed strict food safety guidelines when preparing ingredients for pastries.
  • Assisted with plating and serving desserts.
  • Tempered chocolate to fabricate shiny, durable and delicious candies and toppings.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Combined ingredients by hand and with electric mixing equipment.
  • Adhered to safety protocols to minimize mishaps and accidents with baking equipment.

Education

GED -

Lone Star College
Houston, TX
12-2024

High School Diploma -

C.E KING HIGH SCHOOL
Houston, TX
05.2020

Skills

  • Early Childhood Knowledge
  • Child Development
  • Behavior Management Techniques
  • Meal Preparation
  • Mobility Assistance
  • Appointment Scheduling
  • Customer Service
  • POS System Operation
  • Workplace safety
  • Physical stamina maintenance
  • Parts ordering
  • Power tool operation
  • Hospitality industry
  • Patient companionship
  • TSA collaboration

Certification

  • TWIC Card (Transportation Worker Identification Credential)

Languages

Spanish
Native/ Bilingual

Affiliations

EastView Healthcare & Rehabilitation Center volunteer on my personal free time. I dedicate myself to help seniors with activities. Intently listened to elders in their troubles and highlights, read novels, and assisted them in making their way in and out of rooms

Ex military spouse

  • Gaps on work history due to relocation for military spousal support. Worked with various families during relocation of areas to retain employment.

Timeline

Store Associate

Krogers Grocery Store
09.2024 - Current

Room Attendant

Glo Sun Spa
01.2024 - 03.2024

Mobile Sales Associate

Boost Moblie
04.2023 - 08.2023

Overnight Stocker and Receiver

Wal-Mart Supercenter
03.2022 - 12.2022

Auto Body Estimator

Garloz Auto Body Shop
03.2021 - 11.2021

Pastry Cook

Home Business
02.2020 - 10.2020

Senior Caregiver

Assistance Home Care
02.2018 - 11.2020

Childcare Worker

Nanny Services
08.2016 - Current

GED -

Lone Star College

High School Diploma -

C.E KING HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Josephine Garcia