Summary
Work History
Education
Skills
Timeline
Generic
Melissa Trevino

Melissa Trevino

Rosenberg,Texas

Summary

Dynamic and customer-focused professional with experience at Kroger, excelling in customer service and workplace safety. Proven ability to enhance customer satisfaction through attention to detail and effective decision-making. Skilled in cash handling and training staff, ensuring compliance with health standards while maintaining a clean and organized environment.

Work History

Deli Clerk

Krogers Grocery Store
02.2021 - 06.2025
  • Provided exceptional customer service, assisting customers with product selection and inquiries.
  • Managed inventory levels, ensuring timely restocking of deli products to meet demand.
  • Operated slicing and packaging equipment efficiently, maintaining high standards of food safety.
  • Trained new staff on deli operations, enhancing team performance and consistency in service delivery.

Assistant Manager

Kay Jewelers
09.2014 - 01.2021
  • Assisted in daily operations to enhance team efficiency and productivity.
  • Supported management in scheduling staff and coordinating shifts effectively.
  • Handled customer inquiries and resolved issues to improve service satisfaction.
  • Maintained inventory records and assisted with stock management processes.
  • Participated in training new employees on company policies and procedures.
  • Contributed to team meetings by sharing ideas for process improvements.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Supervisor

Khols Department Store
11.2010 - 08.2014
  • Supervised daily operations to ensure workflow efficiency and adherence to safety protocols.
  • Trained and mentored team members on best practices and operational procedures.
  • Coordinated schedules and resource allocation to optimize productivity across all shifts.
  • Implemented process improvements that enhanced operational efficiency and reduced downtime.

Assistant Manager

Ez Pawn
01.2006 - 09.2010
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Assisted in daily operations to enhance team efficiency and productivity.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Generated repeat business through exceptional customer service.

Education

GED -

1621 Place
Richmond, TX

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Cash handling
  • Decision-making
  • Flexible schedule
  • Courteous and professional

Timeline

Deli Clerk

Krogers Grocery Store
02.2021 - 06.2025

Assistant Manager

Kay Jewelers
09.2014 - 01.2021

Supervisor

Khols Department Store
11.2010 - 08.2014

Assistant Manager

Ez Pawn
01.2006 - 09.2010

GED -

1621 Place

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