Summary
Overview
Work History
Education
Skills
Timeline
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Sebastian Catalan

Rosenberg,Texas

Summary

Dynamic team player with a proven track record at Smoothie King, excelling in customer service and teamwork. Recognized for resolving customer concerns effectively while maintaining a clean and safe environment. Skilled in cash handling and committed to achieving goals through adaptability and strong interpersonal relationships.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience

Work History

Team Member

Smoothie King
09.2024 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Assisted in inventory management to prevent stock shortages and overages.

Team Member

Whataburger Restaurants L&c
03.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accuracy.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.

Education

High School Diploma -

Lamar Consolidated High School
Rosenberg, TX

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Workplace safety
  • Money handling
  • Heavy lifting
  • Goal setting and achievement
  • Facility cleaning
  • Area and facility cleaning
  • Equipment maintenance
  • Equipment operation

Timeline

Team Member

Smoothie King
09.2024 - Current

Team Member

Whataburger Restaurants L&c
03.2023 - 03.2024

High School Diploma -

Lamar Consolidated High School

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