Josephine Hein
Baton Rouge,LA
Summary
I am a dedicated and passionate woman, eager to work in the sport felid. Bringing forth creativity in hopes to further my knowledge in sports and the outlets it has to offer. Experience in social media of sports and currently up to date with the trends and responsibilities.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Buffalo Wild Wings Server
Buffalo Wild Wings
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sports LTD
Steve Craine
11.2021 - Current
- Sales Associate at a ski and snowboard store
- Selling high end apparel
- Marketing for ski's and clothing
- Working with people around the country to gather life long items for lifelong memories
Lifeguard
Cooksey/ Calabasas Community
11.2020 - Current
- Coordinated schedules for staff members, optimizing coverage during peak hours without compromising safety or efficiency.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Promoted water safety awareness with educational presentations to community groups.
Swim Teacher
Independent
02.2020 - Current
- Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
- Collaborated with fellow swim teachers, sharing teaching strategies and techniques for continuous improvement.
- Assisted in organizing swimming competitions and events, showcasing student talent and boosting morale among participants.
- Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.
Sports Social Media Intern
Athletic Gaines
08.2021 - 12.2021
- Managed community interactions by responding to comments and inquiries, fostering a positive brand image.
- Generated user-generated content submissions through interactive contests, giveaways, or challenges that encouraged audience participation.
- Supported event promotion efforts through targeted social media posts and cross-promotions with partners.
- Analyzed social media performance metrics, identifying trends and opportunities for improvement.
Education
High School Diploma -
Calabasas
High School 08.2018 - 06.2022
Skills
Leader
undefinedTimeline
Buffalo Wild Wings Server
Buffalo Wild Wings
01.2024 - Current
Sports LTD
Steve Craine
11.2021 - Current
Sports Social Media Intern
Athletic Gaines
08.2021 - 12.2021
Lifeguard
Cooksey/ Calabasas Community
11.2020 - Current
Swim Teacher
Independent
02.2020 - Current
High School Diploma -
Calabasas
08.2018 - 06.2022