Summary
Overview
Work History
Education
Skills
Timeline
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Josephine Hein

Baton Rouge,LA

Summary

I am a dedicated and passionate woman, eager to work in the sport felid. Bringing forth creativity in hopes to further my knowledge in sports and the outlets it has to offer. Experience in social media of sports and currently up to date with the trends and responsibilities.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Buffalo Wild Wings Server

Buffalo Wild Wings
01.2024 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sports LTD

Steve Craine
11.2021 - Current
  • Sales Associate at a ski and snowboard store
  • Selling high end apparel
  • Marketing for ski's and clothing
  • Working with people around the country to gather life long items for lifelong memories

Lifeguard

Cooksey/ Calabasas Community
11.2020 - Current
  • Coordinated schedules for staff members, optimizing coverage during peak hours without compromising safety or efficiency.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Promoted water safety awareness with educational presentations to community groups.

Swim Teacher

Independent
02.2020 - Current
  • Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
  • Collaborated with fellow swim teachers, sharing teaching strategies and techniques for continuous improvement.
  • Assisted in organizing swimming competitions and events, showcasing student talent and boosting morale among participants.
  • Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.

Sports Social Media Intern

Athletic Gaines
08.2021 - 12.2021
  • Managed community interactions by responding to comments and inquiries, fostering a positive brand image.
  • Generated user-generated content submissions through interactive contests, giveaways, or challenges that encouraged audience participation.
  • Supported event promotion efforts through targeted social media posts and cross-promotions with partners.
  • Analyzed social media performance metrics, identifying trends and opportunities for improvement.

Education

High School Diploma -

Calabasas
High School
08.2018 - 06.2022

Skills

Leader

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Timeline

Buffalo Wild Wings Server

Buffalo Wild Wings
01.2024 - Current

Sports LTD

Steve Craine
11.2021 - Current

Sports Social Media Intern

Athletic Gaines
08.2021 - 12.2021

Lifeguard

Cooksey/ Calabasas Community
11.2020 - Current

Swim Teacher

Independent
02.2020 - Current

High School Diploma -

Calabasas
08.2018 - 06.2022
Josephine Hein