Work History
Education
Skills
Summary
Languages
Timeline
Generic

Josephine Hernandez

Moreno Valley,CA

Work History

Laundry and Dry Cleaning Assistant

Laundry Mat
01.2024 - Current
  • Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
  • Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
  • Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Cleaned machine filters and lubricated equipment.
  • Helped customers with choosing appropriate cleaning cycles and techniques.
  • Tested machines and made minor adjustments, keeping equipment functional.
  • Monitored customer laundry loads to reach proper wash cycle times.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Used special fabric treatments, borax, and [Type] cleaner to remove stains.
  • Supported fellow staff members with delivery and pickup of customer orders.
  • Kept track of customer laundry items by properly sorting, identifying and storing clothing.
  • Assisted with unloading and loading customer laundry items.
  • Collected soiled linens and clothing and pretreated stains.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.

Picker Packer

Ascena Retail
08.2020 - 01.2022
  • Used radios and hand signals to enhance performance and safety while effectively communicating between boom operator and ground personnel.
  • Inspected and serviced cherry picker vehicle as part of regular preventive maintenance and repair of worn out or broken components.
  • Responded in emergency capacity during bad climate weather to restore utility services and provide disaster recovery.
  • Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
  • Communicated information to local population regarding scheduled or emergency outages.
  • Positioned boom truck and operated lift on uneven and all-terrain conditions.
  • Utilized tools such as chainsaws, pole saws and other tree clearing equipment in elevated positions and near high voltage powerlines.
  • Trained personnel in safe operation of cherry picker and man lifts around power lines ensuring understanding of risks associated with electricity and conductive materials.
  • Operated cherry picker on public roadways with zero traffic incidents and minimal disruption to traffic flow.
  • Used tree climbing equipment, harnesses and boot spikes to remove branches from powerlines and areas near powerlines.
  • Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
  • Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
  • Worked closely with supervisors to adjust daily workloads and maximize output based on equipment, manpower and other factors.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

INBOUND RECEIVER

Amazon
02.2019 - 11.2019
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Double-checked cargo inventories and documentation for accuracy.
  • Worked with inventory managers and unloaders to plan deliveries.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Coordinated warehouse organization scheme and product placements.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Regularly reviewed invoices and double-checked orders.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Recorded regular progress and issues with products.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Conducted research to address shipping errors and packaging mistakes.

PACKING AND SHIPPING CLERK

Quicksilver Inc
07.2018 - 01.2019
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Contacted carrier representatives to make arrangements and issue instructions for shipping of orders.
  • Resolved wide range of problems, including missing merchandise, delivery cancellations, damaged merchandise and incomplete deliveries.
  • Initiated proof of delivery documents to trace lost shipments.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Performed basic mathematical calculations to check weights and dimensions of shipments.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

CAREGIVER, SPECIAL NEEDS

Mountain Shadows Special Kids
11.2014 - 12.2015
  • Investigated criminal activity through combination of document research and interviews.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Organized agents' activities to protect people and property.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Prepared reports, kept investigation records and maintained all case-related paperwork.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Worked to improve and enhance patient lives through effective and compassionate care.

MASSAGE THERAPIST

Miranda Family Chiropractor & Wellness Center
06.2010 - 08.2011
  • Maintained inventory of all care products and made sure equipment and selling areas were fully stocked and organized.
  • Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
  • Diversified services by training in additional techniques such as Thai massage.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 100% customer satisfaction rates.
  • Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.

Education

Certificate - Massage Therapy Physical Therapy

America Career College of Healthcare
Riverside, CA
08.2010

High School Diploma -

Norte Vista High School
Riverside, CA
06.2006

Skills

  • First Aid/CPR
  • Hand washing
  • Washing procedures
  • Color separation
  • Laundry folding
  • Sanitization techniques
  • Washing loads
  • Teamwork
  • Teamwork and collaboration
  • Folding laundry
  • Customer service
  • Problem-solving
  • Team collaboration
  • Cash handling
  • Relationship building
  • Hanging items

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Languages

English
Professional Working

Timeline

Laundry and Dry Cleaning Assistant

Laundry Mat
01.2024 - Current

Picker Packer

Ascena Retail
08.2020 - 01.2022

INBOUND RECEIVER

Amazon
02.2019 - 11.2019

PACKING AND SHIPPING CLERK

Quicksilver Inc
07.2018 - 01.2019

CAREGIVER, SPECIAL NEEDS

Mountain Shadows Special Kids
11.2014 - 12.2015

MASSAGE THERAPIST

Miranda Family Chiropractor & Wellness Center
06.2010 - 08.2011

Certificate - Massage Therapy Physical Therapy

America Career College of Healthcare

High School Diploma -

Norte Vista High School
Josephine Hernandez