Summary
Overview
Work History
Education
Skills
Timeline
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Josephine Herr

Kansas City,KS

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, and inventory management. Skilled at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty.

Overview

6
6
years of professional experience

Work History

Assistant Store Operations Manager

Marshalls
05.2021 - Current
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted in new store openings with recruitment and training process of new associates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.


Assistant Store Merchandising Manager

Marshalls
09.2017 - 05.2021

· Collaborated with visual merchandising team to develop strategies to drive profitability.

· Led teams in planning, implementation, and execution of merchandising and operating initiatives to streamline business effectiveness.

· Assessed reports to optimize sales and floor planning.

· Closely monitored customer behavior and purchasing preferences to help predict future floor moves.

· Recruited and hired individuals demonstrating passion, dedication and added value to team.

· Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.


Merchandise Retail Associate

Marshalls
06.2017 - 09.2017

· Configured and arranged up-to-date advertising and marketing displays.

· Constructed aisle displays and arranged end caps to promote specific products.

· Moved merchandise to retail areas and added new products to shelves, racks, and bins in neat and well-presented fashion.

· Greeted all store customers and offered assistance.

· Cashier

Education

Bachelor of Science - Apparel And Textile Marketing

Kansas State University
Manhattan, KS
05.2018

Associate of Applied Science - Fashion Merchandising

Johnson County Community College
Overland Park, KS
05.2015

Skills

  • Sales and Marketing
  • Talent Management System (TMS)
  • New Hire Onboarding
  • Scheduling
  • Adobe Systems Adobe Creative Cloud
  • Microsoft Office
  • POS Systems Operations

Timeline

Assistant Store Operations Manager

Marshalls
05.2021 - Current

Assistant Store Merchandising Manager

Marshalls
09.2017 - 05.2021

Merchandise Retail Associate

Marshalls
06.2017 - 09.2017

Bachelor of Science - Apparel And Textile Marketing

Kansas State University

Associate of Applied Science - Fashion Merchandising

Johnson County Community College
Josephine Herr