Josephine Infante
North Port
Summary
Dedicated property manager with a strong focus on ensuring compliance and client satisfaction. Experienced in budget preparation, financial oversight, and effective communication with board members and vendors. Proven ability to manage day-to-day operations while maintaining attention to detail.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Office Support
Florida Engineering
Punta Gorda
05.2024 - 07.2025
- Supported sales team during critical period for condominium associations by assisting with completion of Structural Integrity Reserves Study (SIRS), ensuring project deadlines were met.
- Coordinated compliance for condominiums with three or more stories and ensured timely completion of structural inspections.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
On-site Property Manager
Paradise Villas Condominium Assoc.
Hallandale
07.2021 - 04.2024
- Manage the day-to-day operations of a Condominium Association.
- Reviewed financial statements, prepared budgets, and presented findings to board members to support informed decision-making.
- Communicate with board members, residents, vendors, and contractors simultaneously.
- Apply and adhere to company standards and Florida applicable legislation.
- Enforce community restrictions, and By-Laws, as per Florida Statues.
- Conduct regular property inspections to ensure curb appeal.
- Monitored owner HOA assessments and delinquencies to ensure accurate record-keeping.
- Solicited bids, negotiated contracts, and managed vendor relationships to ensure quality service and compliance with standards.
- Delivered customer service and addressed issues to foster positive relationships with board members and homeowners.
Portfolio Property Manager
Miami Management, Inc.
Sunrise
02.2015 - 06.2021
- Reviewed financial statements, prepared budgets and spreadsheets, and presented findings to board members to support informed decision-making.
- Solicited bids, negotiated contracts, managed vendors, and verified contractor information to ensure quality service delivery.
- Manage the day-to-day operations for various condos and HOAs.
- Conduct regular property inspections to ensure curb appeal.
- Implemented community restrictions and By-Laws to maintain order and compliance.
- Communicate with board members, residents, vendors, and contractors simultaneously.
- Prepared for and attended regular board meetings.
- Apply and adhere to company standards and Florida applicable legislation.
- Provided excellent customer service and resolved issues to maintain positive relationships with board members and enhance community satisfaction.
Administrative Assistant/Office Manager
Khan & Associates, Inc. Structural Engineers
Miami
06.2005 - 11.2014
- Oversaw the operation of a smooth-running office, including high volumes of phone inquiries, mail distribution, client meeting coordination, tracking construction phases, maintaining proposal records, and updating logs, databases, and documentation for architectural shop drawings, along with coordinating engineer inspections and ordering office supplies.
- Assisted with accounts payable and accounts receivable while tracking employee timesheets and making bank deposits.
- Assisted with NTO, invoices, shop drawings, RFIs, and change orders while negotiating vendor proposals.
- Updated insurance certificates for all vendors, ensuring compliance with regulations.
- Coordinated city inspections, following up on all phases from initiation to completion.
- Visited various municipalities for plan processing as needed, set up meetings, and maintained records.
- Managed rentals, evictions, and 3-day notices for 3-story, 23k sq. ft. commercial office building owned by CEO.
- Sent MEP drawings for copying and distributed drawings and construction packages at the start of projects, including any addendums.
Education
High School -
Coral Gables Senior High School
Miami, Dade, FloridaCollege -
Miami-Dade College
Miami, Dade, FloridaSkills
- Client relationship management
- Sales negotiation
- Sales forecasting
- Customer service
- Bilingual [English-Spanish]
- Proficient in MS Office
- Complex problem solving
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Effective communication
- Conflict resolution
- Dependable and responsible
- Flexible and adaptable
- Telephone etiquette
Certification
- CAM33609, Florida. Notary Public Bonded by Huckleberry Notaries
Timeline
Sales Office Support
Florida Engineering
05.2024 - 07.2025
On-site Property Manager
Paradise Villas Condominium Assoc.
07.2021 - 04.2024
Portfolio Property Manager
Miami Management, Inc.
02.2015 - 06.2021
Administrative Assistant/Office Manager
Khan & Associates, Inc. Structural Engineers
06.2005 - 11.2014
High School -
Coral Gables Senior High School
College -
Miami-Dade College