Josephine Jackson
Red Bank
Summary
A reliable leader with a background in managing daily operations and training staff. Skilled in time management and conflict resolution, dedicated to fostering a safe and efficient work environment that drives satisfaction. Safety-minded and caring with personality, organizational skills, and attention to detail to care for all people of different ages.
Overview
6
6
years of professional experience
Work History
Family Nanny
Woolston Family
Shrewsbury
03.2020 - Current
- Supervised daily activities and routines for children in the Woolston household.
- Provided transportation for children to school, appointments, and social events.
- Assisted with homework and educational projects, promoting learning at home.
- Managed household tasks such as laundry, cleaning, and meal preparations.
Manager
Ritas Coney Ice And Frozen Custard
Eatontown
02.2022 - 08.2025
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Promoted compliance with health and safety regulations during food preparation processes.
- Monitored staff performance and addressed issues.
- Handle customer service issues, and improve conflict resolution skills.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new employees on closing and opening duties, as well as making italian ice
- Booked and scheduled catering orders
Intern
Dr. Stephen Chagares' Outpatient Surgeons Office
Shrewsbury
02.2024 - 06.2024
- Engaged in patient interactions to learn communication techniques and protocols.
- Educated patients about conditions, procedures, and treatment plans.
- Completed pre- and post-op patient inspections.
- Documented pre- and post-operative meeting records thoroughly in electronic health record systems.
Head Hostess
Neapoli
Red Bank
04.2021 - 08.2022
- Managed guest reservations and seating arrangements.
- Trained and supervised hosting staff to ensure high service standards.
- Coordinated with kitchen and waitstaff to maintain communication during busy shifts.
- Handled customer inquiries and complaints to enhance guest satisfaction.
- Fostered a welcoming atmosphere to encourage visits from customers.
Education
BSN - Nursing
University of South Carolina
Columbia, South Carolina, SC05-2029
High School Diploma -
Red Bank Regional High School
Little Silver, New Jersey06-2025
Skills
- Conflict resolution
- Team collaboration
- Time management
- Communication skills
- Safety compliance
- Decision-making
- Leadership training
- Strategic thinker
Timeline
Intern
Dr. Stephen Chagares' Outpatient Surgeons Office
02.2024 - 06.2024
Manager
Ritas Coney Ice And Frozen Custard
02.2022 - 08.2025
Head Hostess
Neapoli
04.2021 - 08.2022
Family Nanny
Woolston Family
03.2020 - Current
BSN - Nursing
University of South Carolina
High School Diploma -
Red Bank Regional High School