JOSEPHINE JORDAN
Folkston,GA
Summary
Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
5
5
years of professional experience
Work History
Bank Teller
FNB South
Folkston, GA
02.2025 - Current
- Processed customer transactions accurately and efficiently to enhance service delivery.
- Managed cash handling procedures, ensuring compliance with security protocols and regulations.
- Balanced cash drawer daily, identifying discrepancies and resolving issues promptly.
- Promoted bank services through effective communication, resulting in increased customer engagement.
- Assisted customers with account inquiries, providing detailed information on products and services.
- Collaborated with team members to maintain a positive branch environment focused on customer satisfaction.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered telephone inquiries on checking and savings accounts.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Associate
Southeastern Grocers
Folkston, GA
10.2023 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and service issues.
- Maintained accurate cash drawer balances throughout shifts.
- Ensured store cleanliness and organization to enhance customer experience.
- Trained new cashiers on operational procedures and customer service standards.
Teacher's Assistant
HMSHS
01.2021 - 07.2021
- Handed out classroom materials and work.
- Oversaw students in classroom to monitor, enforce rules, and support teacher.
- Graded assignments and reported progress to teacher.
- Worked with teacher to take attendance.
Education
Associate in art degree -
Florida State College
Jacksonville, FL12-2023
Skills
- Organizing
- Passionate about work
- Microsoft word
- Time Management
- Positive attitude
- Attention to detail
- Money handling
- Cash counting
- Professionalism and courtesy
- Deposit and withdrawal management
- Patience and empathy
- Balance transfers
Timeline
Bank Teller
FNB South
02.2025 - Current
Associate
Southeastern Grocers
10.2023 - 03.2025
Teacher's Assistant
HMSHS
01.2021 - 07.2021
Associate in art degree -
Florida State College
ADDITIONAL INFORMATION
2nd place and honourable mention – Nassau Arts Show January 2020 Photography competition, Auxiliary Award – Hilliard Marching Band May 2021